Coverage and Benefits

• TruAssure offers PPO plans that cover preventive care (100%), basic services (70–80%), and major services (50%). Higher-tier plans may include orthodontics and implants.

• Healthplex provides a variety of plan types including DHMO, PPO, and government-sponsored plans, often with fixed copays and a focus on preventive services. Some plans also include orthodontic coverage, especially for children.

Network and Availability

• TruAssure uses DenteMax Plus, offering access to 425,000+ dental locations nationwide, making it a strong option for those who move or travel frequently.

• Healthplex is primarily available in New York and nearby states, and partners with local providers in Medicaid, union, and government programs.

Cost Comparison

• TruAssure plans range from $25 to $60/month, depending on the tier and state.

• Healthplex offers DHMO plans starting as low as $10–$20/month, making it more affordable up front, though PPO options may be similarly priced to TruAssure.

Waiting Periods and Restrictions

• TruAssure PPO plans generally have no waiting period for preventive care, with 6–12 month waits for basic and major services.

• Healthplex DHMO plans usually have no waiting periods, while PPO and Medicaid options may include limited delays for complex procedures.

Ease of Use and Customer Service

• TruAssure provides a streamlined member portal with tools to estimate costs, view benefits, and manage claims online.

• Healthplex is known for personal customer service, especially for members in government or union-sponsored plans, though digital tools may be more limited compared to national carriers.

Additional Benefits and Perks

• TruAssure includes teledentistry, implants, cosmetic dentistry, and vision discounts on select plans.

• Healthplex provides wellness education, prescription discounts, pediatric dental bundles, and sometimes includes vision and hearing perks with DHMO or group options.

Reputation and Customer Reviews

• TruAssure receives positive feedback for ease of use, wide provider access, and strong PPO flexibility.

• Healthplex is appreciated by Medicaid and union members for affordability, community presence, and simple copay structures, though reviews may vary by plan type and region.

Suitability and Recommendations

• Choose TruAssure Dental if you want:

  • Nationwide PPO access

  • Strong family and cosmetic coverage options

  • A flexible plan for frequent travelers or professionals

• Choose Healthplex Dental if you:

  • Live in New York or the Northeast

  • Want an affordable DHMO or Medicaid-friendly plan

  • Are part of a union or employer-sponsored group

Conclusion

Both TruAssure and Healthplex serve different audiences effectively. TruAssure shines in nationwide PPO flexibility, while Healthplex delivers regional affordability and simplicity for families and seniors. Choosing the right plan depends on where you live, how often you visit the dentist, and your preference for claims-free (DHMO) vs. flexible PPO coverage.