Ambetter from Arizona Complete Health — Contact Directory & Support
ACA Marketplace Independent agency — we are not affiliated with Ambetter Last updated: 2025-10-07
Contact directory
Use these lines for Ambetter from Arizona Complete Health (Marketplace). Have your member ID ready.
| Category | How to reach | Notes |
|---|---|---|
| Member Services (AZ) | Phone: 1-866-918-4450 TTY 711 | Benefits, ID cards, eligibility, PCP updates, and general questions. |
| 24/7 Nurse Advice Line | Phone: 1-866-918-4450 TTY 711 | Talk to a registered nurse any time for non-emergent guidance. |
| Member Reimbursement (Claims) | Mail: Ambetter from Arizona Complete Health — Attn: Member Reimbursement, PO Box 5010, Farmington, MO 63640-5010 | Send reimbursement form, itemized bill, and proof of payment. |
| Provider Claims (info for members) | Mail: Ambetter from Arizona Complete Health, PO Box 9040, Farmington, MO 63640-9040 | For provider-submitted claims; members can reference when tracking status. |
| Coverage Area (AZ counties) | Cochise, Coconino, Gila, Graham, Greenlee, Maricopa, Pima, Pinal, Santa Cruz | Marketplace availability varies by county each year. |
How to contact productively
Before you call
- Have your member ID, date of birth, and address ready.
- For claims/billing: keep EOBs, receipts, and dates of service handy.
- Unsure where to go for care? Use the 24/7 Nurse Advice Line first for guidance.
If lines are busy
- Try mid-morning or mid-week.
- Say “Member Services,” “Nurse Line,” or “Claims” at the IVR to route faster.
- Shopping or renewing? Use our HealthSherpa button above for a quick check.
FAQs
What’s the main Ambetter (AZ) Member Services number?
Call 1-866-918-4450 (TTY 711).
Is there a 24/7 nurse line?
Yes — dial 1-866-918-4450 and select the nurse option.
Where do I mail a member reimbursement request?
PO Box 5010, Farmington, MO 63640-5010. Include the reimbursement form, itemized bill, and proof of payment.
What counties does Ambetter cover in Arizona?
Cochise, Coconino, Gila, Graham, Greenlee, Maricopa, Pima, Pinal, and Santa Cruz.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Ambetter or Arizona Complete Health. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).