Policy documents
ID cards & proof of insurance
Request replacement auto ID cards, proof of insurance or a copy of your policy documents.
For current policyholders
Policy help.
A clear next step.
Request documents, update your policy details, or get help with a billing or claims question. Tell Blake Insurance Group what you need, and give our team the details to review your request.
Submitting a request does not bind, change or cancel coverage. Wait for confirmation before relying on a requested change.
Choose your request
Documents, policy updates, billing or claims help.
Share the essentials
Your contact details, policy number if known, and a description.
Watch for follow-up
Our team may need more details or insurer confirmation.
Common service requests
What can we help with?
Choose a starting point below. Each request goes through the service form, where you can describe exactly what you need.
Auto insurance
Drivers & vehicles
Tell us about a vehicle purchase, sale or driver change, along with your requested effective date.
Home & property
Address, lender & home updates
Request an address or mortgagee update, or tell us about a roof replacement, remodel or other property change.
Business insurance
Certificates of insurance
Request a COI. Include the certificate holder, requirements and deadline so the team can review the details.
Payments & notices
Billing questions
Ask about an invoice, payment notice or billing issue. This form does not process payments.
Claims support
Claim questions & next steps
Ask for direction on a claim. For urgent reporting or after-hours help, contact your insurer directly.
Start your service request
Tell us what you need.
Select the request type that best fits, then describe your question or requested change. For ID cards or a COI, choose “Request Documents.”
- Identify the policy. Include your policy number if you have it.
- Explain the request. Note the relevant vehicle, property, document or billing issue.
- Include your timing. Tell us your requested effective date or deadline. Timing is subject to review.
- Choose how to reach you. Check your contact information before sending.
Share only what is needed.
Do not send passwords, Social Security or Medicare numbers, full payment-card or bank-account details, or sensitive medical information through this form or by email. Contact our team for instructions if sensitive information is required.
Attach only documents relevant to your request. Review the Privacy Policy before submitting.
Have a time-sensitive question? Call 888-387-3687 during office hours. Service timing depends on the request and insurer.
Client service form
For help with an existing policy. Please keep your description focused on the service you need.
A submission is a request for review. Coverage changes, cancellations and requested effective dates must be confirmed by the agency or insurer. This form is not an emergency reporting service.
Claims & urgent help
Start with the right contact.
If anyone is injured or there is active danger, call 911 first.
For urgent claim reporting or after-hours assistance, use the claims contact on your insurer’s ID card, policy documents or official website.
Need help finding the next step?
You can ask our team a claim question using the service form. Include a brief description, the date of the incident and your claim number if one has been assigned. Avoid sensitive medical details.
Your insurer handles claim review and coverage decisions. Sending this form does not confirm that a claim has been reported to your insurer.
A few helpful answers
Before you send.
Does submitting the form change my coverage?
No. The form sends a service request for review. Do not assume a vehicle, driver, property change or cancellation is effective until the agency or insurer confirms it.
Which request type should I select for ID cards or a COI?
Choose “Request Documents,” then describe the document you need. For a certificate of insurance, include the certificate holder, any requested wording and your deadline.
Can I attach a document?
Yes. The service form has an optional document attachment field. Send only what is relevant, and do not include passwords, full payment details, Social Security or Medicare numbers, or sensitive medical information. If you are unsure what to send, contact the team first.
Can I make a payment here?
This form is for billing questions and does not process payments. Use your insurer’s payment instructions or contact the team for help finding the appropriate payment route. Do not enter card or bank-account details in the form.
What if I need help outside office hours?
You can leave a service request for the team to review. For urgent claims or a time-sensitive payment issue, use your insurer’s contact information on your policy documents. Agency office hours are Monday–Friday, 9 AM–5 PM Arizona time.
How do I request a new insurance quote?
Use our separate insurance quote page to explore new coverage. This client service form is for help with an existing policy.
Let’s take care of the next step.
Start your policy service request or call 888-387-3687.
Important service information: Submitting a request does not bind, change, renew or cancel insurance coverage, guarantee an effective date, or confirm that a claim has been filed with your insurer. Policy terms and insurer requirements apply. Contact the agency or insurer for confirmation.
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