Oscar Health Customer Service, Claims, and Bill Pay Contacts

Contact directory

Oscar Health phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Oscar Health's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Oscar Health

• Check whether a doctor or hospital is in network
• Ask about a claim, bill, or explanation of benefits
• Order a new ID card
• Make a premium payment or set up autopay
• Ask about prior authorization or drug coverage
• Update your address or dependents

Tips for a faster call

Have your Oscar Health policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Oscar Health offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a Oscar Health claim

For help with a new claim, call the Care Team at 1-855-672-2755. Have your member ID, date of care, provider information, and any bill or explanation of benefits available when you contact Oscar. The Care Team can help you understand the next step for your situation.

Members can view claims through their member account and the Oscar app. The claim information shows what the plan covers and what the member owes after care. Oscar also says members can use its support squad by phone, AI, or chat. Use the Care Team to confirm whether a claim has been received and to ask what documents or follow-up may be needed.

Before you report a claim

• Show your ID card at every visit. In-network providers usually file claims for you.
• Review your explanation of benefits (EOB). It shows what was billed, what the plan paid, and what you owe.
• File your own claim when needed. For out-of-network or overseas care, ask for an itemized bill and a claim form.
• Keep receipts and records. Save itemized bills, proof of payment, and any referral or authorization numbers.
• Call before big expenses. Ask whether a service needs prior approval and how it will be covered.

What happens after you file

After a claim is submitted, Oscar Health reviews it against your plan's benefits and sends an explanation of benefits. If something looks wrong, call the member services number on your ID card and ask for a review.

If Oscar Health denies a claim, you usually have the right to an internal appeal and, for many plans, an external review. Ask for the denial reason in writing and the appeal deadline. Your state insurance department can also help with questions about your rights.

Billing

How to pay your Oscar Health bill

Oscar says members can make a secure, one-time payment or set up autopay. The Oscar app can also help members track their deductible, arrange automatic payments, and settle bills. After paying, save the confirmation and check your member account or billing statement to confirm the payment posted.

For payment help, call 1-855-672-2755 or use Oscar’s official website. Have your member ID and billing information ready. Payment options may depend on the member’s plan or state.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Oscar Health before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Oscar Health's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Oscar Health

Oscar Health, also called Oscar or Oscar Insurance on its website, offers health insurance plans for individuals and families. It also offers plans for teams of any size. Members can use Oscar’s support channels and member account for plan questions, care information, and payment assistance.

Oscar says its plans are licensed and available in 20 states. Its listed personalized offerings include Buena Salud, Diabetes Care, HelloMeno, Breathe Easy, Chronic Care, RetireEase, Oscar Vision & Dental, and Hy-Vee Health with Oscar. Member features include virtual care, preventive care, mental health coverage, rewards, and the Oscar app.

Your agent

How Blake Insurance Group can help Oscar Health customers

As an independent agency, we can help you reach the right Oscar Health department, understand your benefits, and follow up if a claim or billing issue stalls. Oscar Health decides claims, but we can help you ask the right questions.

We can also compare plans at renewal or open enrollment. Learn more about health insurance, dental insurance, and Medicare Advantage.

Take the next step

Need help reaching Oscar Health?

Call us and have this ready so we can help quickly.

• Your Oscar Health policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Oscar Health's websites and these consumer sources in September 2026:

• Oscar Health: Official website (external site)
• Oscar Health: Faqs (external site)
• Oscar Health: For members (external site)
• HealthCare.gov: Appealing a health plan decision (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Oscar Health, and this page is not operated by or affiliated with Oscar Health. We gathered the phone numbers and links on this page from Oscar Health's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.