Capital Premium Financing Customer Service, Claims, and Bill Pay Contacts

Contact directory

Capital Premium Financing phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Capital Premium Financing's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Capital Premium Financing

• Make a monthly payment on a premium finance agreement
• Ask for a payoff amount
• Check whether a payment posted
• Ask about a notice of intent to cancel
• Update your bank account or card
• Ask about a refund after a policy cancels

Tips for a faster call

Have your Capital Premium Financing policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference number they give you. If you're calling about an account issue, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Capital Premium Financing offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Financing basics

How Capital Premium Financing premium financing works

Capital Premium Financing is not an insurance carrier and does not handle insurance claims. Its role is to provide insurance premium financing and insurance premium collection solutions. For a claim, contact the insurance company or agent listed on your policy documents. The declarations page, insurance ID card, billing statement, or insurer’s website may show the correct claims phone number and online reporting option.

Keep claim questions separate from financing account questions. When you contact your insurer, have your policy number, date and location of the incident, a description of what happened, and relevant photos or documents ready. Use the Capital Premium Financing contacts on this page for premium finance payments and account questions.

Tips for managing a premium finance account

• Know who handles what. The premium finance company collects your loan payments. Your insurance company handles claims and coverage.
• Keep your finance agreement. It shows your account number, payment schedule, fees, and cancellation terms.
• Pay before the due date. A missed payment can lead to a notice of intent to cancel your insurance policy.
• Read every notice right away. If you get a cancellation warning, call the finance company and your agent the same day.
• Keep payment confirmations. Save receipts, confirmation numbers, and bank records.

What happens if a payment is missed

A premium finance company pays your insurance premium up front and you repay it in installments under a signed finance agreement. If a payment is missed, the agreement usually lets the finance company ask the insurance company to cancel the policy after required notices. Any unearned premium the insurer returns usually goes to the finance company first to pay off your balance.

If your policy cancels, ask Capital Premium Financing for a written payoff or refund statement. Questions about claims and coverage go to your insurance company, not the finance company. If you have a dispute you can't resolve, you can contact your state insurance or financial regulator.

Billing

How to pay your Capital Premium Financing bill

Capital Premium Financing accepts online payments and down payments through its payment page. The page states that customers can pay with ACH or a credit card. The Capital Premium App also allows users to make a payment, and autopay setup is available. Payments by phone are listed as an option, and the verified payment number is 817-855-5500.

You can mail a payment to Capital Premium Financing LLC, P.O. Box 667180, Dallas, TX 75266-7180. For overnight mail, use Capital Premium Financing LLC, 12235 South 800 East, Draper, UT 84020. To opt into receiving the monthly bill by email, text 512-575-4420. Keep your account number with the payment and confirm that the payment posted by checking your account or contacting customer service.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Capital Premium Financing before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Capital Premium Financing's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Capital Premium Financing

Capital Premium Financing provides insurance premium financing and insurance premium collection solutions. The company website states that it offers nationwide service and has 35 years of experience. Its services help customers arrange and manage payments for insurance premiums.

The legal name shown on the payment page is Capital Premium Financing LLC, while the main website uses Capital Premium Financing. The company supports payment activity through online options, ACH, credit card, autopay, phone payments, payment by mail, and the Capital Premium App. It is a finance company that collects premium finance payments, not an insurer that handles insurance claims.

Your agent

How Blake Insurance Group can help Capital Premium Financing customers

As an independent agency, we can help you understand your premium finance agreement, confirm whether a payment posted, and act quickly if you receive a cancellation notice. Capital Premium Financing manages your loan account, and your insurance company handles claims.

If monthly payments are hard to manage, we can review your coverage and compare payment options at renewal. Learn more about business insurance and getting a quote.

Take the next step

Need help reaching Capital Premium Financing?

Call us and have this ready so we can help quickly.

• Your Capital Premium Financing policy number.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.
• Any notice or email you received.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Capital Premium Financing's websites and these consumer sources in September 2026:

• Capital Premium Financing: Payment options (external site)
• Capital Premium Financing: Official website (external site)
• Consumer Financial Protection Bureau: Submit a complaint (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Capital Premium Financing, and this page is not operated by or affiliated with Capital Premium Financing. We gathered the phone numbers and links on this page from Capital Premium Financing's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Capital Premium Financing is a premium finance company, not an insurance company. Payments, payoffs, and cancellations under a finance agreement are handled by Capital Premium Financing under that agreement. Company names are used for identification only, and links to other websites are provided for convenience.