Coverage Options

Both Farmers and Progressive offer standard auto and home insurance policies, but they also provide optional coverages that can enhance protection.

Farmers Insurance Coverage Options

• Auto Insurance: Liability, collision, comprehensive, uninsured/underinsured motorist, medical payments (MedPay)
• Accident Forgiveness: Prevents premium increases after the first at-fault accident
• New Car Replacement: Pays for a brand-new car if totaled within the first two years
• Original Equipment Manufacturer (OEM) Parts Coverage: Ensures factory parts for repairs
• Home Insurance: Standard coverage with add-ons like identity theft protection and eco-rebuild options

Progressive Insurance Coverage Options

• Auto Insurance: Standard liability, collision, and comprehensive coverage
• Snapshot® Telematics Program: Discounts based on driving habits
• Rideshare Insurance: Coverage for Uber and Lyft drivers
• Custom Parts & Equipment Coverage: Covers aftermarket modifications
• Home Insurance: Standard coverage, but policies are often underwritten by third-party insurers

Key Takeaway: Farmers is better for those who want accident forgiveness and new car replacement, while Progressive is a great choice for rideshare drivers and customers with custom vehicles.

Pricing and Discounts

Insurance rates vary based on location, driving history, credit score, and coverage level. However, Progressive generally offers lower rates than Farmers.

Farmers Pricing & Discounts

• Multi-policy discount for bundling home and auto
• Signal® telematics program rewards safe drivers
• Good student, defensive driver, and senior discounts
• Alternative fuel vehicle discount for hybrid and electric cars

Progressive Pricing & Discounts

• Snapshot® telematics program offers discounts for safe driving
• Multi-car and multi-policy discounts
• Pay-in-full and continuous insurance discounts
• Low-mileage discounts for infrequent drivers

Key Takeaway: Progressive is more budget-friendly, especially for safe drivers and those who take advantage of telematics discounts. Farmers may be better for homeowners looking to bundle coverage.

Claims Process

Both insurers allow 24/7 claims filing, but their claims satisfaction ratings vary.

Farmers Claims Process

• 24/7 claims filing via phone, online, or mobile app
• Guaranteed repair program through Farmers’ network of repair shops
• Concierge claim services for easier claim handling

Progressive Claims Process

• 24/7 claims support with online tracking
• Name Your Price® Tool allows policyholders to customize their coverage based on budget
• Claims satisfaction ratings vary, with some customers reporting delays

Key Takeaway: Farmers offers a better hands-on claims experience with concierge services, while Progressive provides a more digital-driven claims process.

Customer Service

Farmers Customer Service

• Agent-based model with personalized service
• Multiple policy customization options
• Some customers report higher-than-average premiums

Progressive Customer Service

• Direct-to-consumer model with fewer local agents
• Digital-first experience, including an AI chatbot for assistance
• Some customers report difficulty reaching a representative

Key Takeaway: Farmers excels in personalized service through local agents, while Progressive is better for those who prefer managing policies online.

Unique Features

Each company offers specialized benefits that set them apart.

Farmers Unique Features

• New Car Replacement: Pays for a brand-new car if your vehicle is totaled within the first two years
• Accident Forgiveness: Helps prevent premium increases
• Eco-Rebuild Coverage: Covers environmentally friendly home repairs after a claim

Progressive Unique Features

• Snapshot® Telematics Program: Monitors driving behavior for personalized discounts
• Name Your Price® Tool: Lets customers tailor policies based on budget
• Custom Parts Coverage: Ideal for drivers with aftermarket modifications

Key Takeaway: Farmers offers better coverage perks for new cars and green homes, while Progressive focuses on cost-saving tools and discounts for safe drivers.

Availability

• Farmers: Available in all 50 states, but coverage options may vary.
• Progressive: Also available nationwide, but home insurance policies are often underwritten by third-party providers.

Both companies offer widespread availability, but Progressive has a stronger online presence, while Farmers focuses on agent-based services.

Reputation and Reviews

Both companies are financially stable and highly rated, but they differ in customer satisfaction.

Farmers Reputation

• A (Excellent) financial strength rating from A.M. Best
• Above-average customer satisfaction ratings
• Some complaints about high policy renewal rates

Progressive Reputation

• A+ financial strength rating from A.M. Best
• High ratings for affordability and pricing tools
• Some negative reviews on claims processing times

Key Takeaway: Farmers is better for customer satisfaction and claims service, while Progressive is stronger in affordability and pricing transparency.

Final Verdict: Which One is Better?

The best insurance provider between Farmers and Progressive depends on your coverage needs, budget, and service preferences.

Choose Farmers if:

✔️ You prefer working with a local agent for personalized service
✔️ You want accident forgiveness and new car replacement coverage
✔️ You need homeowners insurance with eco-friendly rebuild options

Choose Progressive if:

✔️ You want lower rates and flexible pricing tools
✔️ You prefer digital policy management and usage-based insurance discounts
✔️ You drive for Uber or Lyft and need rideshare coverage

Both Farmers and Progressive offer strong coverage options and financial stability, but Progressive is better for cost-conscious drivers, while Farmers is ideal for those wanting personalized service and premium coverage options.

Still unsure which is right for you? Contact Blake Insurance Group today for a personalized quote and expert advice! 🚗🏡