Policy Service & Billing
Phone: (800) 585-0705
Email: support@hippo.com · billing@hippo.com
Hours: Mon–Fri 7:00 AM–8:00 PM CST; Sat 7:00 AM–6:00 PM CST
ID cards, endorsements, escrow/mortgage updates, and payment questions.
Hippo Insurance — Contact & Quotes
Quick access to Hippo home insurance support. Compare options, get billing help, or file a claim—fast and easy.
Independent agency notice: Blake Insurance Group is not owned by or affiliated with Hippo. Availability varies by state and underwriting carrier.
Quick facts
| Carrier | Hippo Insurance Services |
|---|---|
| Product focus | Homeowners insurance (HO) and related endorsements |
| Primary CTA | Get Home Quote |
| Customer Support | (800) 585-0705 · support@hippo.com · Mon–Fri 7am–8pm CST; Sat 7am–6pm CST |
| Billing | billing@hippo.com · or call Customer Support (800) 585-0705 |
| Claims | (855) 999-9746 · claims@hippo.com · 24/7 |
| Corporate/Legal mail | PO Box 1265, 380 Hamilton Ave, Palo Alto, CA 94302 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Claims
24/7 Phone: (855) 999-9746
Email: claims@hippo.com
You can also start a claim online; an adjuster will be assigned for inspection and follow-up.
Mortgage/Escrow & Proof of Insurance
What to do: Ask us or Hippo Support to update your mortgagee clause and send electronic proof of insurance (EOI) to your lender. Most escrow changes can be handled in one call or via email.
Corporate & Legal
Hippo Insurance Services PO Box 1265 380 Hamilton Ave Palo Alto, CA 94302How to use this page
- Compare first: Use “Get Home Quote” to compare Hippo with other carriers we offer.
- Then act: Use the tiles above for billing/service, claims, or lender/escrow updates.
- Bring details: Policy number, mortgagee information (if applicable), and photos for claims.
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Underwriting carriers and availability vary by state. We’ll confirm eligibility during your quote.
Frequently asked questions
Which Hippo number should I call?
Use (800) 585-0705 for customer support and billing during posted hours, or (855) 999-9746 for 24/7 claims.
Can I email for billing questions?
Yes—email billing@hippo.com or contact Customer Support at (800) 585-0705.
How do I update my lender/escrow?
We’ll coordinate with Hippo to update the mortgagee clause and send proof of insurance to your lender electronically.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Hippo.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.