Claims
Phone: 1-800-332-3226
Online: File & track from your Safeco account (24/7)
Mail (certain medical/auto lines): P.O. Box 5014, Scranton, PA 18505-5014
Have your policy number, date of loss, location, and photos (if available).
Safeco Insurance — Contact & Quotes
Quick access to Safeco contacts. File a claim 24/7, get roadside help, pay your bill online, or reach customer support—then compare rates if you’re shopping.
Safeco is a Liberty Mutual company. Availability and program details vary by state and product.
Quick facts
| Carrier | Safeco Insurance (a Liberty Mutual company) |
|---|---|
| Primary CTA | Get a Quote |
| Claims (phone) | 1-800-332-3226 (24/7 online filing also available) |
| Roadside assistance | 1-877-762-3101 (24/7; must have coverage) |
| Glass claims | File through Safelite Solutions (Safeco’s preferred glass provider) via online claim |
| Customer service | 1-800-332-3226 |
| Customer portal | Pay bills, view docs, and track claims in your Safeco account or mobile app |
| Claims mail (certain lines) | P.O. Box 5014, Scranton, PA 18505-5014 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Roadside Assistance
24/7 phone: 1-877-762-3101
Towing, jump starts, fuel/fluid delivery, and tire changes (with inflated spare). Coverage must be on your policy.
Auto Glass (Safelite)
How to file: Start a glass claim online; Safeco partners with Safelite Solutions.
Mobile service available in most areas. Deductible may be waived for repairs where applicable.
Payments & Account
Online: Use the Safeco customer portal or mobile app to make payments and manage autopay.
Phone: 1-800-332-3226 (billing assistance via customer support)
If mailing a check, use the remit address printed on your invoice—payment PO Boxes vary by policy/program.
How to use this page
- Compare first: Use “Get a Quote” to compare Safeco with other carriers we represent.
- Then act: Use the Claims, Roadside, Glass, or Billing tiles above.
- Bring details: Policy number; for claims, date of loss & photos; for roadside, your location and vehicle info.
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Product availability varies by state and program; we’ll confirm eligibility during your quote.
Frequently asked questions
How do I file a claim?
Call 1-800-332-3226 or file online from your Safeco account (available 24/7). Have your policy number and loss details ready.
What’s the number for roadside?
Call 1-877-762-3101 anytime. Roadside services require the coverage on your policy.
How do I handle a glass-only claim?
Submit your glass claim online through Safelite Solutions—Safeco’s preferred glass provider. Mobile repair is available in most areas.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Safeco Insurance.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.