Report or check a claim
Use the claims line or online form to open a claim and receive your claim number or check status.
Aegis Security Insurance Company — Claims, Billing & Customer Service Contacts
Neutrality notice: Blake Insurance Group is an independent agency. We are not affiliated with or endorsed by Aegis Security Insurance Company. Numbers and links are provided for customer convenience.
When to call which line
Payments & billing
Pay by phone or use the online billing portal to make a secure payment and view your balance.
Policy service
Questions on coverages, ID cards, or changes? Use the customer portal or contact your independent agent.
Aegis Security contact directory
Last updated: . Phone links use E.164 in the href with readable US formatting in text.
| Category | How to reach Aegis Security | Notes |
|---|---|---|
| Claims (new & status) |
Phone: 1-800-233-2160 Online: File or check a claim |
Have policy number, date/time/location of loss, photos (if safe), and any report numbers ready. |
| Payments & Billing |
Phone: 1-800-233-2160 Pay online: Billing & Payments |
Keep your policy number handy; some transactions may require portal sign-in. |
| Customer service / policy service |
Phone: 1-800-233-2160 Website: aegisinsurance.com |
Ask about documents, ID cards, basic policy questions, or portal help. |
| Website / Portal | Site: aegisinsurance.com | Access claims, billing, and policy resources. |
| Mailing / Street | 2407 Park Drive, Suite 200, Harrisburg, PA 17110 | Use the remit instructions on your bill for mailed payments. |
| Hours | Phone support typically Mon–Fri business hours (ET) | Availability may vary on holidays. |
How to call productively
- Have your policy number, driver’s license (if applicable), and address ready.
- For claims: photos, other party details, and any incident or police report numbers.
- For billing: statement number, due date, and payment method.
- Ask for and record your claim or reference number before ending the call.
FAQs
Can I file a claim online with Aegis Security?
Yes—use the online claims page to submit details. You can also report by phone during business hours.
Where do I make a payment?
Use the Billing & Payments portal for secure online payments, or call the billing line.
Do I need my agent for policy changes?
Many changes are handled by your independent agent. Customer service can advise what’s required for your request.
Blake Insurance Group LLC is an independent insurance agency. All trademarks are the property of their respective owners. Licensed insurance producer (NPN 16944666). This page is provided for customer convenience; always follow instructions on your policy documents.