Business insurance • Company review
Hiscox Reviews: Small Business Coverage, Ratings, and Claims
Hiscox sells small business insurance online and through agents, issued by Hiscox Insurance Company Inc., rated A (Excellent) by AM Best. It says it covers more than 600,000 small businesses in 180+ professions, and it emails a certificate of insurance within an hour of purchase.
Here is what Hiscox sells, who stands behind its policies, and how claims and service work. Blake Insurance Group is an independent agency, and a licensed agent can compare the options we offer in your area.
Compare Hiscox with other business insurers
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Start a business insurance quote online with one of our partners, without waiting for a call back.
Get a quote from ERGO NEXT →General liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
Start an application with First Connect →Quotes from multiple insurance carriers through our First Connect portal.
Sponsored. Each link opens the partner’s website in a new tab, where its terms and privacy policy apply. Blake Insurance Group may be compensated if you buy.
Ways to compare your options
You can go whichever direction suits you. None of these commits you to buying.
- Quote online yourself. Use the online quote link near the top of this page.
- Ask a licensed agent. Send a request or call 888-387-3687.
- See insurers our agency can quote.
Availability varies by state, product and applicant. Insurers listed here are ones our agency currently has access to quote; that can change.
Hiscox at a glance
| Item | Details |
|---|---|
| What it is | Specialist insurer that sells direct and through agents; part of the Hiscox Group, founded 1901 |
| Who issues policies | Hiscox Insurance Company Inc. (Chicago); some surplus lines through Lloyd’s syndicates |
| Rating | AM Best A (Excellent), affirmed November 2025 |
| Coverages | General liability, professional liability, BOP, cyber, plus workers’ comp, commercial auto, and more |
| Licensing | All 50 states and D.C. |
| Proof of insurance | Certificate emailed within 1 hour of purchase |
Sources: Hiscox: about; Hiscox: contact us; Hiscox: claims; AM Best affirms Hiscox (Nov. 2025).
How buying from Hiscox works
Get an instant quote and buy online, or call a licensed Hiscox agent. Hiscox lists two sales numbers: 888-781-4327 (weekdays 7 a.m.–10 p.m. ET) on its small business page and 866-283-7545 on its contact page. Agents also sell Hiscox through its Hiscox NOW program.
Claims and customer service
- Report a claim online, by phone at 866-424-8508 with your policy number, or by mail to Hiscox, Attn: Claims Department, 5 Concourse Parkway, 21st Floor, Atlanta, GA 30328. A specialist usually follows up within one business day.
- Customer service: 866-283-7545, Monday to Friday 7 a.m.–10 p.m. ET and weekends 8 a.m.–5 p.m. ET; TTY 711.
Recent changes at Hiscox
- In August 2025 Hiscox agreed to buy Vouch’s MGA (Corix Insurance Services) and Vouch Insurance Company, with Vouch staying an independent broker. We couldn’t confirm that the deal has closed.
Who Hiscox fits, and what to watch
Good fit if
- You are a consultant, professional, or small office business that mainly needs liability coverage.
- You need a certificate of insurance quickly.
Watch for
- Some lines, such as workers’ comp and commercial auto, may be offered through partners rather than Hiscox directly.
- Hiscox lists two different sales numbers; use the one on your quote or policy.
How to compare it with other options
- Line up the same coverages, limits, and deductibles on every quote, including any additional insured or waiver wording your contracts require.
- Check which insurance company actually issues the policy and its AM Best rating, which can differ from the brand you buy through.
- Ask how claims are reported and who handles them.
- Blake Insurance Group is an independent agency, not Hiscox. We can compare quotes from the insurers we offer in your state at 888-387-3687.
Before you get a Hiscox quote
- Your business type and a short description of what you do
- Annual revenue, payroll, and number of employees
- Coverage your leases or client contracts require, including limits and additional insureds
- Your claims history for the past three to five years
- Any current policies and their renewal dates
Hiscox review FAQs
Is Hiscox a good small business insurer?
It is rated A (Excellent) by AM Best and covers more than 600,000 small businesses; compare its quote with others at the same limits.
What is the Hiscox claims phone number?
866-424-8508.
How fast do I get a Hiscox certificate of insurance?
Hiscox says it emails one within an hour of purchase.
Does Hiscox sell workers’ compensation?
Hiscox lists workers’ comp among its small business products, though some lines may come through partners.
Is Blake Insurance Group part of Hiscox?
No. Blake Insurance Group is an independent agency. We can compare quotes from the insurers we offer, but for an existing Hiscox policy, contact Hiscox.
Related guides
Partner quote options
Sponsored
Blake Insurance Group works with the partners below. Each link opens the partner's own website, where its terms, eligibility rules, and privacy policy apply. Blake Insurance Group may be compensated if you buy through these links.
- First Connect application: Start an application through our First Connect portal, which we use to quote coverage from multiple insurance carriers.
- ERGO NEXT Insurance (formerly NEXT Insurance): Online quotes for small business coverage, including general liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
- Coterie small business insurance: Online quotes for business owner’s policies and general liability from Coterie, a managing general agent that also offers professional liability, cyber, and employment practices liability.
Important information
Compensation. Links in the partner section of this page are sponsored, and Blake Insurance Group may be paid if you make a purchase. Sponsored placement does not affect the other information on this page.
Independent agency. Blake Insurance Group LLC is an independent insurance agency. Licensed insurance producer NPN 16117464. Licensed states: AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA, OK, NM, IA, KS, MI, NE, SC, SD, WV, IL, NJ, PA, TN, and WA. Which insurance companies we can quote depends on our current appointments, the product, and your state. Mentioning a company on this page does not mean we represent it.
Business coverage. State requirements on this page were checked against official sources in October 2026 and can change; confirm with the agency named. Coverage depends on the policy, insurer, and underwriting.
Company names. Company names are trademarks of their owners. Blake Insurance Group isn’t affiliated with the companies described unless a partner link says so, and a company named here may not be available through us. Facts checked October 2026.
Coverage terms. Descriptions are general. The policy contract controls what is covered.
Availability. Coverage, prices, and eligibility vary by company, state, and applicant, and are subject to underwriting. The issued policy controls.
Your next step
Request a quote, and a licensed agent will compare business insurance options available to us.