Business insurance • Company review
Thimble Reviews: Pay-by-the-Job Coverage, Underwriters, and Claims
Thimble is an insurance agency owned by Arch Insurance Group that sells small business policies by the job, month, or year for more than 1,000 activities. Policies are issued by Markel, National Specialty Insurance Company, and other partners, and customer service runs by chat and email, Monday to Friday, 9 a.m. to 6 p.m. ET.
Here is what Thimble sells, who stands behind its policies, and how claims and service work. Blake Insurance Group is an independent agency, and a licensed agent can compare the options we offer in your area.
Compare Thimble with other business insurers
Tell us your business type, revenue, payroll, and the coverage your contracts require, and a licensed agent will follow up with quotes from the insurers we offer. Submitting the form does not bind coverage.
If the form does not load, call 888-387-3687, Monday through Friday, 9:00 to 5:00 Arizona time, or email admin@blakeinsurancegroup.com.
Prefer to quote online yourself?
Start a business insurance quote online with one of our partners, without waiting for a call back.
Get a quote from ERGO NEXT →General liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
Start an application with First Connect →Quotes from multiple insurance carriers through our First Connect portal.
Sponsored. Each link opens the partner’s website in a new tab, where its terms and privacy policy apply. Blake Insurance Group may be compensated if you buy.
Ways to compare your options
You can go whichever direction suits you. None of these commits you to buying.
- Quote online yourself. Use the online quote link near the top of this page.
- Ask a licensed agent. Send a request or call 888-387-3687.
- See insurers our agency can quote.
Availability varies by state, product and applicant. Insurers listed here are ones our agency currently has access to quote; that can change.
Thimble at a glance
| Item | Details |
|---|---|
| What it is | Insurance producer: Thimble Insurance Services is the DBA of Verifly Insurance Services, LLC |
| Owner | Arch Insurance Group, which bought Thimble in 2023 |
| Who issues policies | Markel Insurance Company and National Specialty Insurance Company (both rated A by AM Best, per Thimble); also Employers/Cerity and Coterie partners |
| Coverages | General liability, professional liability, BOP, commercial property, workers’ comp, cyber, inland marine, commercial auto, event insurance, surety bonds |
| How you buy | Online, in the app, or through a broker |
| Customer service | Chat or email (support@thimble.com), Mon–Fri 9 a.m.–6 p.m. ET |
Sources: Thimble: about; Arch acquires Thimble (Apr. 2023); Thimble: contact; Thimble: report a claim.
How buying from Thimble works
Thimble lets you buy online or in its app and choose how long coverage lasts: a single job, a month, or a year. Its help center lets you add additional insureds and certificate holders yourself, and the Thimble Certificate Manager handles proof of insurance. Products depend on your state and business class.
Claims and customer service
- Report a claim with Thimble’s online “Report a Claim” form, or log in and use the Report a Claim menu.
- Claims on National Specialty (policy prefix IBL) policies submitted after June 1, 2026 go to Reserv at 1 (332) 208-8159; earlier claims were handled by Sedgwick at 855-840-2840.
- Employers/Cerity workers’ comp policies: 888-682-6671. Coterie-issued policies: 855-680-2440, 24/7.
- Customer service is by chat or the email form, Monday to Friday, 9 a.m. to 6 p.m. ET; Thimble doesn’t list a customer service phone number.
Recent changes at Thimble
- Arch Insurance Group acquired Thimble in April 2023; Thimble had issued more than 170,000 policies at the time.
- In 2026, claims on National Specialty policies moved from Sedgwick to Reserv for claims submitted after June 1, 2026.
Who Thimble fits, and what to watch
Good fit if
- Your work is short or seasonal and you only need coverage for a job or event.
- You want certificates of insurance quickly and manage them yourself online.
Watch for
- No customer service phone line; support is chat and email on weekdays.
- The claims contact depends on which insurer issued your policy, so check your policy prefix.
How to compare it with other options
- Line up the same coverages, limits, and deductibles on every quote, including any additional insured or waiver wording your contracts require.
- Check which insurance company actually issues the policy and its AM Best rating, which can differ from the brand you buy through.
- Ask how claims are reported and who handles them.
- Blake Insurance Group is an independent agency, not Thimble. We can compare quotes from the insurers we offer in your state at 888-387-3687.
Before you get a Thimble quote
- Your business type and a short description of what you do
- Annual revenue, payroll, and number of employees
- Coverage your leases or client contracts require, including limits and additional insureds
- Your claims history for the past three to five years
- Any current policies and their renewal dates
Thimble review FAQs
Who owns Thimble insurance?
Arch Insurance Group, which acquired Thimble in 2023.
Who underwrites Thimble policies?
Markel Insurance Company and National Specialty Insurance Company, plus partner insurers for some lines.
Can I buy Thimble insurance by the day?
Yes. Thimble sells coverage by the job, month, or year.
How do I file a Thimble claim?
Use the online Report a Claim form or log in to your account; phone numbers depend on the insurer named in your policy.
Is Blake Insurance Group part of Thimble?
No. Blake Insurance Group is an independent agency. We can compare quotes from the insurers we offer, but for an existing Thimble policy, contact Thimble.
Related guides
Partner quote options
Sponsored
Blake Insurance Group works with the partners below. Each link opens the partner's own website, where its terms, eligibility rules, and privacy policy apply. Blake Insurance Group may be compensated if you buy through these links.
- First Connect application: Start an application through our First Connect portal, which we use to quote coverage from multiple insurance carriers.
- ERGO NEXT Insurance (formerly NEXT Insurance): Online quotes for small business coverage, including general liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
- Coterie small business insurance: Online quotes for business owner’s policies and general liability from Coterie, a managing general agent that also offers professional liability, cyber, and employment practices liability.
Important information
Compensation. Links in the partner section of this page are sponsored, and Blake Insurance Group may be paid if you make a purchase. Sponsored placement does not affect the other information on this page.
Independent agency. Blake Insurance Group LLC is an independent insurance agency. Licensed insurance producer NPN 16117464. Licensed states: AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA, OK, NM, IA, KS, MI, NE, SC, SD, WV, IL, NJ, PA, TN, and WA. Which insurance companies we can quote depends on our current appointments, the product, and your state. Mentioning a company on this page does not mean we represent it.
Business coverage. State requirements on this page were checked against official sources in October 2026 and can change; confirm with the agency named. Coverage depends on the policy, insurer, and underwriting.
Company names. Company names are trademarks of their owners. Blake Insurance Group isn’t affiliated with the companies described unless a partner link says so, and a company named here may not be available through us. Facts checked October 2026.
Coverage terms. Descriptions are general. The policy contract controls what is covered.
Availability. Coverage, prices, and eligibility vary by company, state, and applicant, and are subject to underwriting. The issued policy controls.
Your next step
Request a quote, and a licensed agent will compare business insurance options available to us.