Policy Service & Sales
Phone: 1-866-283-7545
Typical hours: Mon–Fri 7:00 AM–10:00 PM ET; Sat–Sun 8:00 AM–5:00 PM ET
Coverage changes, billing, renewals, and general questions.
Hiscox — Contact & Quotes
Quick access to Hiscox small-business support. Compare options, get certificates, or file a claim—fast and easy.
Independent agency notice: Blake Insurance Group is not owned by or affiliated with Hiscox. Availability varies by state, class of business, and underwriting carrier.
Quick facts
| Carrier | Hiscox (USA) |
|---|---|
| Product focus | Small-business insurance (GL, BOP, professional, cyber; varies) |
| Primary CTA | Get Business Quote |
| Customer sales/service | 1-866-283-7545 (see hours below) |
| Claims (phone/email) | 1-866-424-8508 · claimsreport@hiscox.com |
| Claims (mail) | Hiscox, Attn: Claims Dept., 5 Concourse Pkwy, 21st Fl., Atlanta, GA 30328 |
| COIs | Get ACORD certificates online from your policy portal |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Claims
24/7 online: File and upload documents in the Claims Center
Phone: 1-866-424-8508
Email: claimsreport@hiscox.com
Mail: Hiscox, Attn: Claims Dept., 5 Concourse Pkwy, 21st Fl., Atlanta, GA 30328
Certificates of Insurance (COIs)
Instant COI: Generate from your policy portal (ACORD). If needed, call 1-866-283-7545 for assistance.
COIs are proof of coverage; endorsements are required to change policy terms.
How to use this page
- Compare first: Use “Get Business Quote” to see options for your trade.
- Then act: Use the tiles above for service, claims, or COIs.
- Bring details: Policy number, Additional Insured requirements; photos and job details for claims.
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Availability and underwriting vary by state, class of business, and carrier partners.
Frequently asked questions
Does Hiscox have a phone number for policy service?
Yes—call 1-866-283-7545 (typical hours Mon–Fri 7 AM–10 PM ET; Sat–Sun 8 AM–5 PM ET).
How do I file a claim?
Start online in the Claims Center (24/7) or call 1-866-424-8508. You can also email claimsreport@hiscox.com.
Can I get a COI instantly?
Yes—generate ACORD certificates from your policy portal. If you need help or special wording, call 1-866-283-7545.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Hiscox.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.