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Business insurance • Company review

Coalition Reviews: Cyber Insurance, Ratings, and How Claims Work

Coalition Reviews

Coalition sells cyber insurance with built-in security monitoring, only through brokers. Admitted policies are issued by Coalition Insurance Company, rated A- (Excellent) by AM Best, and other policies by partner carriers. Claims can be reported 24/7 online or at 1-833-866-1337, and Allianz moved its commercial cyber business to Coalition in 2026.

Here is what Coalition sells, who stands behind its policies, and how claims and service work. Blake Insurance Group is an independent agency, and a licensed agent can compare the options we offer in your area.

Compare Coalition with other business insurers

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Sponsored. Each link opens the partner’s website in a new tab, where its terms and privacy policy apply. Blake Insurance Group may be compensated if you buy.

Coalition at a glance

Coalition small business insurance facts
ItemDetails
What it isCoalition Insurance Solutions is a licensed producer and surplus lines broker; Coalition Insurance Company issues admitted policies
LicensingAll 50 states and D.C.
InsurersCoalition Insurance Company and partners such as Allianz, Arch, Ascot, Aspen, Lloyd’s, Zurich, and others; your policy names the carrier
RatingCoalition Insurance Company: AM Best A- (Excellent), affirmed March 2024
ProductsActive Cyber and AI insurance, excess cyber, tech E&O, D&O and EPL, plus security tools
Policyholders110,000+

Sources: Coalition: licenses; Coalition: business; AM Best affirms Coalition Insurance Company (Mar. 2024); Coalition: report a claim; Coalition: contact; Coalition: Allianz deal finalized (July 2026).

How buying from Coalition works

Coalition sells only through appointed brokers; if you don’t have one, its “Get Connected” form links you to a broker. Policies include attack surface monitoring, real-time alerts, and the Coalition Control security platform, and pricing reflects your security risk.

Claims and customer service

  • Report a claim 24/7/365 in the policyholder dashboard or by calling 833-866-1337. Coalition reports a five-minute average claims response time and a 24/7 incident response team.
  • Live chat for quotes and policy service runs Monday to Friday, 8 a.m. to 8 p.m. ET; email help@coalitioninc.com. There is no general customer service phone number.

Recent changes at Coalition

  • Allianz announced in May 2026 that it would move its commercial cyber business to Coalition in a global partnership of at least 10 years, finalized July 2, 2026.

Who Coalition fits, and what to watch

Good fit if

  • You want cyber coverage that comes with active security monitoring and alerts.
  • You already work with a broker.

Watch for

  • You can’t buy directly; you need a broker.
  • Your carrier may be Coalition or a partner, so check your policy for the issuing company.

How to compare it with other options

  • Line up the same coverages, limits, and deductibles on every quote, including any additional insured or waiver wording your contracts require.
  • Check which insurance company actually issues the policy and its AM Best rating, which can differ from the brand you buy through.
  • Ask how claims are reported and who handles them.
  • Blake Insurance Group is an independent agency, not Coalition. We can compare quotes from the insurers we offer in your state at 888-387-3687.

Before you get a Coalition quote

  • Your business type and a short description of what you do
  • Annual revenue, payroll, and number of employees
  • Coverage your leases or client contracts require, including limits and additional insureds
  • Your claims history for the past three to five years
  • Any current policies and their renewal dates

Coalition review FAQs

Can I buy Coalition cyber insurance directly?

No. Coalition sells through brokers, and its Get Connected form can match you with one.

What is Coalition’s claims number?

1-833-866-1337, or report online 24/7.

What is Coalition’s AM Best rating?

Coalition Insurance Company is rated A- (Excellent).

What happened with Allianz and Coalition?

In 2026 Allianz moved its commercial cyber business to Coalition under a long-term partnership.

Is Blake Insurance Group part of Coalition?

No. Blake Insurance Group is an independent agency. We can compare quotes from the insurers we offer, but for an existing Coalition policy, contact Coalition.

Partner quote options

Sponsored

Blake Insurance Group works with the partners below. Each link opens the partner's own website, where its terms, eligibility rules, and privacy policy apply. Blake Insurance Group may be compensated if you buy through these links.

  • First Connect application: Start an application through our First Connect portal, which we use to quote coverage from multiple insurance carriers.
  • ERGO NEXT Insurance (formerly NEXT Insurance): Online quotes for small business coverage, including general liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
  • Coterie small business insurance: Online quotes for business owner’s policies and general liability from Coterie, a managing general agent that also offers professional liability, cyber, and employment practices liability.

Your next step

Request a quote, and a licensed agent will compare business insurance options available to us.