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Business insurance • Company review

Newfront Reviews: The Brokerage Now Part of WTW

Newfront Reviews

Newfront is an insurance brokerage, not an insurer, and it became part of WTW when that deal closed on January 27, 2026. It works through advisors rather than online quotes, serving technology, life sciences, construction, real estate, and other industries, and it is licensed in all 50 states, D.C., and Puerto Rico.

Here is what Newfront sells, who stands behind its policies, and how claims and service work. Blake Insurance Group is an independent agency, and a licensed agent can compare the options we offer in your area.

Compare Newfront with other business insurers

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Sponsored. Each link opens the partner’s website in a new tab, where its terms and privacy policy apply. Blake Insurance Group may be compensated if you buy.

Newfront at a glance

Newfront small business insurance facts
ItemDetails
What it isBrokerage (Newfront Insurance Services), licensed in all 50 states, D.C., and Puerto Rico
OwnerWTW, which paid $1.05 billion upfront, up to $1.3 billion total
CoveragesAviation, casualty, cyber, executive risk, private client, property, surety, workers’ comp
ServicesClaims advocacy, contract review, risk analytics, alternative risk financing, M&A
IndustriesMore than 20, including technology, fintech, life sciences, construction, and real estate
Client platformPolicies, certificates, claims, and billing online 24/7

Sources: Newfront: contact; Newfront: business insurance; WTW to acquire Newfront (Dec. 2025); WTW completes Newfront acquisition (Jan. 2026); Newfront: claims advocacy.

How buying from Newfront works

Newfront doesn’t offer online quotes. You talk with an advisor, who places your coverage with insurance carriers. WTW describes the deal as expanding its U.S. middle-market business, so Newfront is generally geared to growing and mid-size companies rather than very small self-serve buyers.

Claims and customer service

  • Claims go to the insurer on your policy; Newfront’s in-house claims advocacy team acts as your liaison with the carrier. A claims phone number isn’t published.
  • Main line 650-488-8565; contact@newfront.com. Headquarters: 550 California St, Suite 840, San Francisco, with 11 U.S. offices.

Recent changes at Newfront

  • WTW agreed to buy Newfront on December 10, 2025, and closed the deal on January 27, 2026. Newfront’s site now says it “has officially joined WTW.”

Who Newfront fits, and what to watch

Good fit if

  • Your company needs specialized coverage and wants a broker team, claims advocacy, and contract review.
  • You’re a growing or mid-size business in tech, life sciences, real estate, or construction.

Watch for

  • No online quotes; everything is advisor-led.
  • Whether the Newfront brand continues long term under WTW isn’t stated.

How to compare it with other options

  • Line up the same coverages, limits, and deductibles on every quote, including any additional insured or waiver wording your contracts require.
  • Check which insurance company actually issues the policy and its AM Best rating, which can differ from the brand you buy through.
  • Ask how claims are reported and who handles them.
  • Blake Insurance Group is an independent agency, not Newfront. We can compare quotes from the insurers we offer in your state at 888-387-3687.

Before you get a Newfront quote

  • Your business type and a short description of what you do
  • Annual revenue, payroll, and number of employees
  • Coverage your leases or client contracts require, including limits and additional insureds
  • Your claims history for the past three to five years
  • Any current policies and their renewal dates

Newfront review FAQs

Is Newfront an insurance company?

No. It is a brokerage that places coverage with insurers.

Who owns Newfront?

WTW, since January 27, 2026.

Can I get an online quote from Newfront?

No. Newfront works through advisors.

How do I contact Newfront?

Call 650-488-8565 or email contact@newfront.com.

Is Blake Insurance Group part of Newfront?

No. Blake Insurance Group is an independent agency. We can compare quotes from the insurers we offer, but for an existing Newfront policy, contact Newfront.

Partner quote options

Sponsored

Blake Insurance Group works with the partners below. Each link opens the partner's own website, where its terms, eligibility rules, and privacy policy apply. Blake Insurance Group may be compensated if you buy through these links.

  • First Connect application: Start an application through our First Connect portal, which we use to quote coverage from multiple insurance carriers.
  • ERGO NEXT Insurance (formerly NEXT Insurance): Online quotes for small business coverage, including general liability, workers’ compensation, business owner’s policies, professional liability, and commercial auto.
  • Coterie small business insurance: Online quotes for business owner’s policies and general liability from Coterie, a managing general agent that also offers professional liability, cyber, and employment practices liability.

Your next step

Request a quote, and a licensed agent will compare business insurance options available to us.