United Auto Insurance Customer Service, Claims, and Bill Pay Contacts

Contact directory

United Auto Insurance phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on United Auto Insurance's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact United Auto Insurance

• Report a crash, theft, vandalism, or glass damage
• Ask for a tow or roadside help, if your policy includes it
• Make a payment, change a due date, or set up autopay
• Add or remove a driver or vehicle
• Request ID cards or proof of insurance
• Update a lienholder or your garaging address

Tips for a faster call

Have your United Auto Insurance policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether United Auto Insurance offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a United Auto Insurance claim

United Auto Insurance says policyholders can use its digital claims portal to file a claim and track status updates 24/7 from any device. The company’s claims page identifies the legal name as United Automobile Insurance Company and refers to the brand as United Auto or UAIC. Use the official claims resources above to begin the online process. Have your policy number, contact information, accident details, and any available photos or documents ready.

Claims can also be reported by calling 1-800-344-2150 during regular business hours. The company’s claims information also instructs people involved in an accident to use an online form to report incidents to United Automobile Insurance. When you report a claim, provide the date, location, vehicles involved, and a clear description of what happened. Keep your claim reference information for future status checks.

The claims information discusses comprehensive, collision, rental, and rental reimbursement coverage. Comprehensive coverage generally applies to covered damage not caused by a collision, while collision coverage generally applies to damage from a collision. Rental reimbursement coverage can help with eligible temporary transportation expenses after a covered loss. Coverage and eligibility depend on the policy and applicable state terms.

Before you report a claim

• Stay safe first. If anyone is hurt, call 911. If your car is drivable and it's safe, move it out of traffic.
• Collect the details. The NAIC suggests getting the other driver's name, address, and insurance company, the other car's make, model, year, and plate, witness contact information, and the officer's name and badge number.
• Note the time and place. Write down the date, time, and exact location, and take photos of the vehicles and the scene.
• Report it promptly. The NAIC advises calling the number on your proof-of-insurance card as soon as you can. Many companies also take claims in their app.
• Keep a claim file. Save your claim number, your adjuster's name, estimates, receipts, and notes from every call.

What happens after you file

After you report a claim, United Auto Insurance assigns an adjuster who reviews the facts, your coverage, and the damage. The NAIC recommends cooperating with the adjuster and asking questions if anything is unclear. Your deductible is usually subtracted from a covered payment, and if you have a car loan, the check may be made out to you and your lender.

If you disagree with a decision, ask for a written explanation and try to resolve it with United Auto Insurance first. If that doesn't work, you can contact your state insurance department. In Arizona, that's the Department of Insurance and Financial Institutions.

Billing

How to pay your United Auto Insurance bill

United Auto Insurance provides a Make a Payment option through Customer Log In on its website. The company also provides a direct online payment page with credit card fields. Use the official payment link above to enter the requested billing information. Save the confirmation screen or number, and check your account or bank statement to confirm that the payment posted.

The website does not list a payment phone number, so use the contact information on your insurance ID card, billing statement, or policy documents for account-specific billing help. Available payment options can depend on the policy and state.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with United Auto Insurance before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through United Auto Insurance's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About United Auto Insurance

United Auto Insurance is the customer-facing name used on the website. The company website identifies the brand as UAIC, while the claims page gives the legal name as United Automobile Insurance Company. The website describes the company’s business as automobile insurance. For account questions, use the official website or the contact details on your policy documents.

The claims information specifically references Florida, Texas, and Georgia through state insurance policies. It discusses automobile-related coverages including comprehensive, collision, rental, and rental reimbursement coverage. Comprehensive and collision coverage address different types of vehicle damage, while rental reimbursement can help with eligible transportation costs after a covered loss. Review your policy for the coverage limits, deductibles, and conditions that apply.

Your agent

How Blake Insurance Group can help United Auto Insurance customers

We're an independent agency, so we can help you prepare for a call with United Auto Insurance, explain what your auto policy covers, and follow up if a claim or billing issue stalls. United Auto Insurance makes claim decisions and issues payments, but we can help you get a clear answer.

A claim is also a good time to check for gaps. Many drivers find out after an accident that their liability limits are low or that they don't have rental reimbursement or roadside help. Learn more about roadside assistance coverage, compare auto insurance options, or read about SR-22 insurance if your state requires a filing.

Take the next step

Need help reaching United Auto Insurance?

Call us and have this ready so we can help quickly.

• Your United Auto Insurance policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against United Auto Insurance's websites and these consumer sources in September 2026:

• United Auto Insurance: Claimsfaq.html (external site)
• United Auto Insurance: Updwebpayment (external site)
• United Auto Insurance: Official website (external site)
• NAIC: What you should know about filing an auto claim (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not United Auto Insurance, and this page is not operated by or affiliated with United Auto Insurance. We gathered the phone numbers and links on this page from United Auto Insurance's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.