Trinity Life Customer Service, Claims, and Bill Pay Contacts

Contact directory

Trinity Life phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Trinity Life's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Trinity Life

• File a death claim as a beneficiary
• Check a policy's cash value or loan balance
• Make a premium payment or set up bank draft
• Change a beneficiary or address
• Request an in-force illustration or policy copy
• Ask about surrenders, withdrawals, or annuity payments

Tips for a faster call

Have your Trinity Life policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Trinity Life offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a Trinity Life claim

To begin a life insurance or annuity claim, contact Trinity Life through its official contact page or by phone. Ask which claim form and supporting documents apply to your account. Have the policy or annuity number, claimant information, and relevant records ready. Confirm where to send documents and whether the company accepts copies or requires originals.

For help locating the appropriate claims process, call Trinity Life at 1-866-211-0811 toll-free or 918-249-2438 during the listed Monday-Friday, 9:00 a.m.-5:00 p.m. Ask the representative how to check an existing claim and where to send supporting records. Trinity Life lists its Tulsa office at 7633 East 63rd Place, Suite 230, Tulsa, OK 74133.

Before you report a claim

• Find the policy details. Look for the policy number and the insurance company's name on the policy, statements, or bank records showing premium payments.
• Get certified death certificates. Most companies ask for a certified copy. The funeral home can usually order several.
• Contact the company's claims team. Ask for a claim form and a list of the documents they need.
• Complete the claim form carefully. Each beneficiary usually files separately. Include your contact and tax information.
• Keep copies of everything. Save the claim number and notes from every call.

What happens after you file

After Trinity Life receives a complete claim, it reviews the policy, the beneficiary designation, and the documents. Claims can take longer if the policy is less than two years old, the cause of death needs review, or paperwork is missing. Beneficiaries can usually choose how to receive the proceeds, such as a lump sum.

If you can't find a policy, the NAIC offers a free Life Insurance Policy Locator that searches participating companies for policies in a deceased person's name. If you disagree with a claim decision, ask Trinity Life for a written explanation. You can also contact your state insurance department.

Billing

How to pay your Trinity Life bill

For premium or account billing help, contact Trinity Life and ask which payment methods apply to your policy or annuity. Have your account number or billing statement available. After making a payment, ask when it should post and how to confirm that your account is current.

For account-specific billing instructions, contact Trinity Life at 1-866-211-0811 or 918-249-2438 during Monday-Friday, 9:00 a.m.-5:00 p.m. The published information lists the Tulsa address, so confirm with the company before sending payment documents there.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Trinity Life before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Trinity Life's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Trinity Life

Trinity Life Insurance Company, also referred to as Trinity Life, is headquartered in Tulsa, Oklahoma. The company lists its address as 7633 East 63rd Place, Suite 230, Tulsa, OK 74133. Its parent is First Trinity Financial Corporation, an insurance holding company formed to create and fund Trinity Life Insurance Company and Family Benefit Life Insurance Company.

The company offers life insurance and annuity products. Its listed life insurance products include First Whole Life and First Term Benefits of Life Insurance. Its listed annuity products include Annuities Overview, Trinity Flex I, and Trinity Max I. The company states that it serves Alabama, Arizona, Arkansas, Colorado, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Virginia, and West Virginia.

Your agent

How Blake Insurance Group can help Trinity Life customers

As an independent agency, we can help you reach the right Trinity Life team, organize claim paperwork, and follow up if a request stalls. Trinity Life decides claims and issues payments, but we can help you understand the process.

We can also review whether your current coverage still fits. Learn more about life insurance, term life insurance, and final expense insurance.

Take the next step

Need help reaching Trinity Life?

Call us and have this ready so we can help quickly.

• Your Trinity Life policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Trinity Life's websites and these consumer sources in September 2026:

• Trinity Life: About (external site)
• Trinity Life: Official website (external site)
• Trinity Life: Contact (external site)
• Trinity Life: Forms (external site)
• NAIC: Life Insurance Buyer's Guide (PDF) (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Trinity Life, and this page is not operated by or affiliated with Trinity Life. We gathered the phone numbers and links on this page from Trinity Life's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.