Sentinel Security Life — Contact Directory & Support

Sentinel Security Life Insurance Company logo and support contact options

Nationwide Independent agency — we are not affiliated with Sentinel Security Life Last updated: 2025-10-07

Contact directory

Use the directory below to reach Sentinel Security Life for annuity servicing, life & health policy service, and claims. Have your policy/contract number and recent correspondence ready.

Category How to reach Notes
General Customer Service Phone: 1-800-247-1423
Fax: 1-888-433-4795
Menu routes to annuity and life & health support.
Annuity Policy Service Email: AnnuityPolicyService@illumifin.com
Mail: PO Box 64435, St. Paul, MN 55164-0435
Account questions, withdrawals, ownership/beneficiary updates.
Life & Health Policy Service Email: LifeAndHealthPolicyService@illumifin.com
Mail: PO Box 64453, St. Paul, MN 55164-0453
Billing, address changes, duplicate policy documents.
New Business (Applications) Annuity: AnnuityNewBusiness@illumifin.com
Life & Health: LHUnderwriting@illumifin.com
Use product-specific application packets and current forms.
Home Office 460 West 50 North, Suite 05-109, Salt Lake City, UT 84101 Use certified mail for original/required documents.

How to contact productively

Before you call

  • Keep your policy/contract number, date of birth, and mailing address handy.
  • For changes: have beneficiary/owner details and ID as required.
  • For annuity withdrawals: have banking instructions and your latest statement.

If lines are busy

  • Try mid-morning or mid-week.
  • Ask to be routed directly to annuity or life & health policy service.
  • Need new coverage? Compare life options.

FAQs

What’s the main Sentinel Security Life phone number?

Call 1-800-247-1423 (fax: 1-888-433-4795).

Where do I mail forms for annuities vs. life & health?

Annuities: PO Box 64435, St. Paul, MN 55164-0435. Life & Health: PO Box 64453, St. Paul, MN 55164-0453.

Is there a home office street address?

Yes — 460 West 50 North, Suite 05-109, Salt Lake City, UT 84101.

Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Sentinel Security Life Insurance Company. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).