Royal Neighbors of America — Contact Directory & Support
Nationwide Independent agency — we are not affiliated with Royal Neighbors of America Last updated: 2025-10-07
Contact directory
Use the lines below to reach Royal Neighbors for policy service and claims. Have your certificate/policy number and recent correspondence handy.
| Category | How to reach | Notes |
|---|---|---|
| Member Services / Customer Service |
Phone: 1-800-627-4762 Local: (309) 788-4561 Email: certificateservices@royalneighbors.org |
General servicing, billing, beneficiary changes, address updates. |
| Life Insurance — Claims / Report a Death |
Phone: 1-800-627-4762 (TTY relay available via your phone provider) |
Have the insured’s name, certificate number, date of death, and contact details for the beneficiary/claimant. |
| Headquarters / Mailing | 230 16th Street, Rock Island, IL 61201 | Send originals via certified mail and keep copies for your records. |
| Hours | Mon–Fri, standard business hours (Central Time) | Holiday hours may vary. |
How to contact productively
Before you call
- Keep your certificate/policy number, date of birth, and mailing address handy.
- For claims: beneficiary details and the date of death; have documents accessible.
If lines are busy
- Try mid-morning or mid-week to reduce hold times.
- Ask to be routed to the correct team (policy service vs. claims) to avoid repeating details.
- Need new coverage? Compare life options.
FAQs
What’s the main Member Services number?
Call 1-800-627-4762 (local: 309-788-4561).
How do I start a claim or report a death?
Call 1-800-627-4762 and ask for claims. Have the certificate number and beneficiary info ready.
Where is Royal Neighbors headquartered?
230 16th Street, Rock Island, IL 61201.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Royal Neighbors of America. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).