Protective Life — Contact Directory & Support
Nationwide Independent agency — we are not affiliated with Protective Life Last updated: 2025-10-07
Contact directory
Use the lines below to reach Protective Life for life policy service, claims, annuity servicing, and specialized programs. Have your policy/contract number ready.
| Category | How to reach | Notes |
|---|---|---|
| Life & Health — Customer Service | Phone: 1-800-866-9933 | General servicing for life and health policies. |
| Life Insurance — Claims | Phone: 1-800-424-1592 | Mon–Fri, typical business hours (Central Time). Have beneficiary info and policy number. |
| Annuities — Owner Services | Phone: 1-800-456-6330 | Account questions, withdrawals, beneficiary/ownership updates. |
| Structured Settlements | Phone: 1-800-451-7065 | Mon–Fri, 7:30 a.m.–5:00 p.m. CT (typical). |
| Mailing / Home Office | 2801 Highway 280 South, Birmingham, AL 35223 | Use certified mail for originals. Keep copies for your records. |
How to contact productively
Before you call
- Keep your policy/contract number, product type, and mailing address handy.
- For claims: beneficiary details, date of event, and available documents.
- For annuities: your latest statement for contract details.
If lines are busy
- Try mid-morning or mid-week to reduce hold times.
- Ask to be routed directly to life vs. annuity vs. claims.
- Need new coverage? Compare life options.
FAQs
What’s the main Protective Life service number?
Call 1-800-866-9933 for general life and health servicing.
How do I start a life insurance claim?
Call the claims line at 1-800-424-1592. Have the policy number and beneficiary information ready.
Who handles annuity owner services?
Call 1-800-456-6330 for annuity account questions and transactions.
Is there a line for structured settlements?
Yes — 1-800-451-7065 (business hours in Central Time).
Where is the home office located?
2801 Highway 280 South, Birmingham, AL 35223.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Protective Life. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).