Mutual of Omaha — Contact Directory & Support
Nationwide Independent agency — we are not affiliated with Mutual of Omaha Last updated: 2025-10-06
Contact directory
Use the table below to reach Mutual of Omaha for life insurance, Medicare products, dental/vision, employer benefits, and general servicing. Have your policy/contract number and recent correspondence ready.
| Category | How to reach | Notes |
|---|---|---|
| Individual Policyholders — Customer Service | Phone: 1-800-775-6000 | Routing for life, annuity, Medicare supplement, and other individual products. |
| Life Insurance — Claims | Phone: 1-888-493-6902 | Have policy number, beneficiary info, and certified death certificate details. |
| Medicare Supplement — Member Service | Phone: 1-800-775-6000 | Eligibility, premiums, ID cards, and plan questions. |
| Prescription Drug Plan (Part D) — Customer Service | Phone: 1-855-864-6797 | 24/7 customer support for Rx plans; TTY 1-800-716-3231. |
| Dental Insurance — Member Service | Phone: 1-844-918-2569 | Benefits, claims status, and billing for stand-alone dental. |
| Employer Benefits — Customer Service | Phone: 1-800-655-5142 | Group life/AD&D/disability; ask HR for plan-specific details. |
| Employer Dental — Member ID Cards | Phone: 1-800-927-9197 | ID cards and member resources for employer dental plans. |
| Mailing Address | Mutual of Omaha, 3300 Mutual of Omaha Plaza, Omaha, NE 68175 | Use certified mail for originals. Keep copies for your records. |
How to contact productively
Before you call
- Keep your policy/contract number, product type, and mailing address handy.
- For claims: beneficiary details, date of event, and available documents.
- For employer plans: your employer/group name and member ID.
If lines are busy
- Try mid-morning or mid-week to reduce hold times.
- Ask to be routed directly to the product team that services your policy.
- Need new coverage? Compare life options.
FAQs
What’s the main number for individual policyholders?
Call 1-800-775-6000 for individual servicing (life, Medicare supplement, annuity, etc.).
How do I start a life insurance claim?
Call the claims line at 1-888-493-6902. Have the policy number and beneficiary information ready.
Who handles employer benefits questions?
Use 1-800-655-5142 for group life/AD&D/disability plan assistance.
Is there a dedicated line for Prescription Drug Plans (Part D)?
Yes — call 1-855-864-6797 (TTY 1-800-716-3231).
Can Blake Insurance Group manage my Mutual of Omaha policy?
We’re an independent agency. We’ll guide you and help compare options; servicing and claims decisions remain with the carrier.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Mutual of Omaha. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).