Quick access to MetLife contacts. Compare life quotes, start a claim, or get dental/vision or long-term care help—fast and easy.
At Blake Insurance Group, we respect your privacy. Your personal information is used solely for quote purposes and is not shared or sold
Note: Many legacy individual life/annuity policies are serviced by Brighthouse Financial. Check your policy or ID card for servicing details.
| Carrier | MetLife |
|---|---|
| Product focus | Employer benefits (life, dental, vision, disability), long-term care; legacy individual life/annuity (see Brighthouse note) |
| Primary CTA | Request a Quote (Form) |
| Life insurance claims | 800-638-5000 (M–F 9 AM–6 PM ET) • Group life: 800-638-6420 (Prompt 2; M–Th 8 AM–8 PM ET, F 8 AM–5 PM ET) |
| Dental/Vision (individual) | 800-750-4303 (billing/service) • Enrollment help: 800-936-0324 |
| Dental PPO customer care | 888-245-2920 (M–F 8 AM–11 PM ET) |
| Long-Term Care (LTC) | Claims: 888-687-0977 • Service: 800-308-0179 |
| General inquiries | 800-638-5433 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Phone (individual/general): 800-638-5000 (Mon–Fri, 9:00 AM–6:00 PM ET)
Phone (group life): 800-638-6420 (Prompt 2) (Mon–Thu 8:00 AM–8:00 PM ET; Fri 8:00 AM–5:00 PM ET)
Have the policy/certificate number, insured’s name, date of death, and beneficiary information ready.
Billing/Service: 800-750-4303 • Enrollment: 800-936-0324
Dental PPO customer care: 888-245-2920 (Mon–Fri 8:00 AM–11:00 PM ET)
Dental/vision claim mailing (most PPO): PO Box 981987, El Paso, TX 79998.
Claims: 888-687-0977
Service/changes: 800-308-0179 AARP LTC: 800-247-2335
Phone: 800-638-5433
If your policy was transitioned to Brighthouse Financial, call the number printed on your policy/ID card for servicing.
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Product availability and servicing vary by policy and program; we’ll confirm during your quote.
Start with 800-638-5000 for most life claims questions. If your coverage is group life through an employer, use 800-638-6420 (Prompt 2).
Brighthouse services many legacy MetLife individual life and annuity policies. Use the number printed on your policy or start at MetLife General Inquiries 800-638-5433 and they’ll route you.
Most PPO dental/vision claims use PO Box 981987, El Paso, TX 79998. Some plans use different PO Boxes—follow your ID card or claim form.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate MetLife.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.