Liberty Bankers Insurance Company — Contact Directory & Support
Nationwide Independent agency — we are not affiliated with Liberty Bankers Insurance Group Last updated: 2025-10-06
Contact directory
Use the table below to reach Liberty Bankers Insurance Group (life, health, annuities). Have your policy number, date of birth, and recent correspondence ready.
| Category | How to reach | Notes |
|---|---|---|
| General Information |
Phone: 1-800-731-4300 Web form: Contact page |
Sales/product questions; connect to the right department. |
| Policy Service & Claims | Phone: 1-800-745-4927 | Policy info, beneficiary changes, address updates, and death claims. |
| Annuity Customer Service | Phone: 1-800-745-4927 | Account questions, statements, service requests. |
| Headquarters / Mailing | 1605 Lyndon B. Johnson Freeway, Suite 700, Dallas, TX 75234 | Use certified mail for original documents; keep copies for your records. |
| Online Resources |
Website: lbig.com Contact page: lbig.com/about-us/contact-us Blake overview: blakeinsurancegroup.com/liberty-bankers/ |
24/7 access to product info and contact options. |
How to contact productively
Before you call
- Have your policy number, legal name, and date of birth.
- For claims: gather beneficiary details and certified death certificate.
- For annuities: have your most recent statement handy.
If lines are busy
- Try earlier in the day or mid-week.
- Use the contact page to route non-urgent requests.
- Need coverage help? Compare life options.
FAQs
Which number do I call for policy changes or a death claim?
Use Policy Service at 1-800-745-4927 for beneficiary updates, address changes, and death claims.
Where do I start for general questions?
Call the main line at 1-800-731-4300 or submit the form on the contact page.
Do you have a policyholder portal?
Portal availability varies by product; start with the contact page to be routed to the correct service team.
Can Blake Insurance Group manage my LBIG policy?
We’re an independent agency. We can guide you and help compare options, but policy servicing and claims decisions remain with the carrier.
What address should I use for mail?
Use the headquarters address shown above. For sensitive originals, send via certified mail and keep copies.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Liberty Bankers Insurance Group. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).