Hagerty Customer Service, Claims, and Bill Pay Contacts

Contact directory

Hagerty phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Hagerty's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Hagerty

• Report damage to a vehicle, boat, RV, or home
• Check on an open claim or an adjuster visit
• Make a payment or set up automatic payments
• Update a vehicle, value, or lienholder
• Request ID cards or proof of insurance
• Ask how your policy handles a specific item or use

Tips for a faster call

Have your Hagerty policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Hagerty offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a Hagerty claim

Hagerty says you can file an insurance claim online by logging in through its claims page. You can also call 1-800-385-0274. The claims page describes coverage for classic and collector vehicles and says covered total losses include Guaranteed Value®. Use the online option when you want to submit a claim through your Hagerty account, or call if you prefer to speak with a representative.

The company says representatives are available seven days a week. Hagerty says an online claim receives a response within one business day. Have your policy number, vehicle information, loss date, and a summary of what happened ready when you file. For an update, keep your claim information available and use the claims page or call 1-800-385-0274.

Before you report a claim

• Stay safe first. If anyone is hurt, call 911. Move a vehicle or boat out of harm's way only if it's safe.
• Prevent more damage. The Insurance Information Institute (III) suggests making temporary repairs you can do safely and keeping the receipts.
• Document everything. Take photos of the damage and the scene, and note the date, time, and location.
• Collect other parties' details. For a crash, get names, insurance companies, plate or registration numbers, and witness contacts.
• Report it promptly. Call Hagerty or use its online claim tool, and keep your claim number handy.

What happens after you file

After you report a claim, Hagerty assigns an adjuster who reviews the damage, your coverage, and any agreed or stated value on your policy. Keep repair estimates, appraisals, and receipts together, since specialty items often need extra documentation. Your deductible is usually subtracted from a covered payment.

If you disagree with a decision, ask Hagerty for a written explanation and try to resolve it with the company first. If that doesn't work, you can contact your state insurance department.

Billing

How to pay your Hagerty bill

The verified online payment option is the Pay My Bill page. The payment information applies to Marine policies through Markel Marine. You can use the online page or call the Marine team at 1-800-762-2628. After making a payment, save the confirmation and check your account or billing statement to confirm that it posted.

The Marine team is available Monday through Friday, from 8:30 a.m. to 6:00 p.m. Eastern Time. This payment contact is specifically for Marine policies, so confirm that it matches your policy before calling. Have your policy number and billing information ready.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Hagerty before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Hagerty's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Hagerty

Hagerty is an insurance and enthusiast-services brand based in Traverse City, Michigan. The investor FAQ identifies Hagerty, Inc. and lists the headquarters at 121 Drivers Edge, Traverse City, MI 49684. The investor FAQ lists 1984 as the founding year.

The company’s listed insurance and related services include classic and collector vehicle insurance, collector motorcycle insurance, motorsports insurance, classic boat insurance, international coverage, business insurance, private client services, and car auction coverage. Review your policy documents for the states and regions that apply to your coverage. Roadside Assistance is listed as a specialty, so check your policy or contact Hagerty for eligibility and service details.

Your agent

How Blake Insurance Group can help Hagerty customers

As an independent agency, we can help you reach the right Hagerty team, explain what your policy covers, and follow up if a claim or billing issue stalls. Hagerty makes the claim decision and issues payment, but we can help you prepare.

Specialty policies often have rules about use, storage, and value, so it pays to review them before a claim. Learn more about auto insurance, mobile home insurance, and roadside assistance coverage.

Take the next step

Need help reaching Hagerty?

Call us and have this ready so we can help quickly.

• Your Hagerty policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Hagerty's websites and these consumer sources in September 2026:

• Hagerty: Investor faqs (external site)
• Hagerty: Claims (external site)
• NAIC: What you should know about filing an auto claim (external site)
• Insurance Information Institute: Tips for filing a claim (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Hagerty, and this page is not operated by or affiliated with Hagerty. We gathered the phone numbers and links on this page from Hagerty's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.