Great Western Insurance Company (Wellabe) — Contact Directory & Support
Nationwide Independent agency — we are not affiliated with Great Western Insurance Company or Wellabe Last updated: 2025-10-06
Contact directory
Use the table below to reach Wellabe / Great Western Insurance Company for Final Expense, Preneed Funeral, Medicare Supplement, and general policy service. Have your policy number, date of birth, and recent correspondence ready.
| Category | How to reach | Notes |
|---|---|---|
| Final Expense (Customer Service) |
Phone: 1-800-733-5454 Portal: wellabe.com/signin |
Mon–Fri, 7:30 a.m.–5 p.m. CT. Payments, ID cards, policy updates. |
| Life Claims (Proof of Death) |
Phone: 1-800-822-9993 Form: Proof of Death form (PDF) |
Have certified death certificate, beneficiary info, and policy number. |
| Preneed Funeral Claims |
Phone: 1-800-995-9010 Form: Preneed claim form (PDF) |
Mon–Fri, 7:30 a.m.–5 p.m. CT. Funeral home coordination supported. |
| Medicare Supplement / General Customer Service |
Phone: 1-800-228-6080 Website: wellabe.com |
Benefit verification, claims status (by product), and plan help. |
| Mailing Address |
P.O. Box 14410, Des Moines, IA 50306-3410 HQ: 601 Sixth Ave., Des Moines, IA 50309 |
Use certified mail for original documents; keep copies for your records. |
| Final Expense Brochure | PDF: Final Expense (GWIC) brochure | Program overview and highlights. |
| Online Resources |
Blake overview: blakeinsurancegroup.com/great-western/ Portal: Customer portal |
24/7 access to payments, claims status, and forms where available. |
How to contact productively
Before you call
- Have your policy number, legal name, and date of birth.
- For claims: beneficiary details and certified death certificate (life/preneed).
- For billing: payment method and recent statement or draft notice.
If lines are busy
- Try earlier in the day or mid-week.
- Use the customer portal for payments, ID cards, and status checks.
- Need coverage help? Compare life options or review Medicare plans.
FAQs
How do I file a life (Final Expense) claim?
Call 1-800-822-9993 and request the current Proof of Death form, or download it from the link above. Have the certified death certificate, policy number, and beneficiary information.
Where do I make a payment?
Use the customer portal at wellabe.com/signin or call 1-800-733-5454 for Final Expense billing assistance.
What’s the difference between Final Expense and Preneed?
Final Expense is a life insurance policy owned by the insured/beneficiary to help pay end-of-life costs. Preneed funds a pre-arranged funeral with a funeral home; for Preneed claims call 1-800-995-9010.
Can Blake Insurance Group manage policy changes?
We’re an independent agency. We can guide you on steps and help you compare options, but policy servicing and claims decisions remain with the carrier.
Do you offer Medicare plans with Wellabe?
Yes—request Medicare quotes through our form here: Medicare quote form. For Wellabe plan support call 1-800-228-6080.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Great Western Insurance Company or Wellabe. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).