Report a new claim
Call the claims line during business hours to open a claim and receive your claim number.
Anchor General — Claims, Billing & Customer Service Contacts
Neutrality notice: Blake Insurance Group is an independent agency. We are not affiliated with or endorsed by Anchor General. Numbers and links are provided for customer convenience.
When to call which line
Payments & billing
Use the phone line or the online policy portal to make a payment or check balance.
Policy service
For coverage questions or policy changes, contact your agent; many items require agent handling.
Anchor General contact directory
Last updated: . Phone links use E.164 in the href with readable US formatting in text.
| Category | How to reach Anchor General | Notes |
|---|---|---|
| Claims (new & status) |
Phone: 1-800-542-6246 Email: claims@anchorgeneral.com |
Have policy number, date/time of loss, location, and photos (if safe) ready. Claim numbers are issued by phone. |
| Payments & Billing |
Phone: 1-800-542-6246 Portal: Insured Policy Portal |
Have policy number and payment method available. Some changes must be handled by your agent. |
| Customer Service |
Phone: 1-800-542-6246 Email: cs@anchorgeneral.com |
Typical hours Mon–Fri 8:00 AM–5:00 PM PT. |
| Website | anchorgeneral.com | Find producer/agent info and company resources. |
| Mailing / Street | P.O. Box 509020, San Diego, CA 92150-9020 | Corporate mailing address; follow your statement instructions for payments. |
| Hours | Mon–Fri 8:00 AM–5:00 PM PT (office); phone lines observe business hours | Closed weekends and major holidays. |
How to call productively
- Have your policy number, driver’s license, and VIN ready for faster lookup.
- For claims: collect photos, incident details, and any police/incident report numbers before calling.
- For billing: have your latest statement and payment method ready.
- Write down your claim/reference number before hanging up.
FAQs
Does Anchor General have a 24/7 claims number?
Claims are typically handled during business hours by phone. If your situation is urgent, document damage, stay safe, and call when the claims line opens.
Can I pay my bill online?
Yes. Use the insured portal to view your policy, make a payment, or print ID cards for in-force policies.
Can I make policy changes online?
Most policy changes must be handled by your agent/producer. The portal supports payments and basic policy views.
Blake Insurance Group LLC is an independent insurance agency. All trademarks are the property of their respective owners. Licensed insurance producer (NPN 16944666). This page is provided for customer convenience; always follow instructions on your policy documents.