Amazon Flex Insurance: What Delivery Partners Need to Know

What Amazon Flex coverage covers

Source: Amazon Flex: delivery partner safety. Amazon says the policy is provided at no cost in all states except New York.

Does your personal policy cover delivery?

Many personal auto policies exclude or limit business use, including food delivery. Some insurers allow occasional delivery, some offer a delivery endorsement, and some extend rideshare endorsements to delivery. Amazon’s coverage applies only if you maintain personal auto insurance, so a lapse or a canceled policy can leave you without the contingent physical damage coverage too.

Ways to cover delivery driving

Availability, names, and terms vary by insurer and state.

Coverage tips for Flex delivery partners

• Tell your insurer you drive for a rideshare or delivery app. Hiding it can lead to a denied claim or canceled policy.
• Compare endorsements from several insurers; prices and covered periods differ.
• Keep collision and comprehensive if you rely on the car for income, and add rental reimbursement.
• Raise uninsured motorist limits, since you spend more time on the road than most drivers.
• Save app screenshots showing your status if you are in a crash.
• Review coverage when platform terms change, since TNCs update coverage periodically.

What to do after a delivery accident

1. Make sure everyone is safe and call 911 if anyone is hurt.
2. Note your app status at the time of the crash and take a screenshot if possible.
3. Exchange information with other drivers and photograph the scene.
4. Report the crash in the Amazon Flex app, which starts the platform's claims process.
5. Notify your personal insurer, especially if you have a rideshare endorsement.
6. Keep records of medical visits, repairs, and lost driving income.

When an agent may help

Online tools work well for simple situations. A conversation with a licensed agent may be more useful when:

• You have a teen driver, several vehicles, or drivers with recent accidents or violations.
• You need an SR-22 or other state filing. See our SR-22 insurance page.
• You use a vehicle for rideshare, delivery, or other business purposes.
• You own a home, rental property, or significant savings and want liability limits that work with an umbrella policy.
• You have had a claim denied or a policy nonrenewed and need help understanding your options.

An agent can also explain differences in policy wording that are hard to see on a results page.

Switching insurers without a gap

If a new quote is lower, switch carefully so you are never uninsured:

1. Confirm the final price after the insurer verifies your information.
2. Set the new policy to start on or before the date the old one ends.
3. Give the new insurer your lender or lessor information if the vehicle is financed.
4. Save your new ID cards and declarations page.
5. Cancel the old policy effective the same day, and ask about any refund of unused premium.
6. If you have an SR-22, confirm the new insurer files it before the old filing ends.

Coverage terms to match on every quote

Limits shown are examples, not recommendations. State minimum requirements differ.

Delivery, rideshare, and livery are different

Not all app-based driving is treated the same way. Rideshare means carrying passengers through a transportation network company such as Uber or Lyft, which is governed by state TNC laws. Delivery means carrying food or packages through apps such as DoorDash, Uber Eats, Instacart, or Amazon Flex, where platform coverage is usually narrower and often only excess liability. Livery or black car service means carrying passengers for hire outside the TNC model and generally requires commercial auto insurance. Tell your insurer exactly which kinds of driving you do, because an endorsement for one may not cover the others.

Choosing liability limits as a delivery driver

Delivery drivers spend far more time on the road than typical drivers, which raises the chance of a serious crash. When the app is off, only your personal policy protects you, so carrying liability limits well above your state minimum is wise; many drivers choose 100/300/100 or higher. Match uninsured and underinsured motorist limits to your liability limits, and consider medical payments or personal injury protection where available. If you have significant savings or a home, an umbrella policy can add protection, but confirm whether it applies to delivery use, since many umbrellas exclude business driving.

Questions to ask any insurer

Whatever company you are considering, a short list of questions can prevent surprises later:

1. What is the legal name of the company that will issue my policy, and is it licensed in my state?
2. Which coverages and limits does this price include, and what would it cost to raise liability limits?
3. How will my price be recalculated at renewal, and which factors can raise it?
4. Are there installment, late, or cancellation fees?
5. How do I report a claim, and will I work with a staff adjuster or an outside firm?
6. If I use a driving-data or app feature, what data is collected and how long is it kept?
7. What happens if I move to another state where the company does not sell?

Write down the answers, or ask for them in writing, so you can compare companies on the same terms.

Ways to lower your premium

• Compare at least three quotes with identical coverage every year or two, and whenever your premium jumps at renewal.
• Raise collision and comprehensive deductibles to an amount you could pay tomorrow without strain.
• Drop collision and comprehensive on an older car only when the car's value is low enough that you could replace it yourself.
• Ask about every discount: multi-policy, multi-vehicle, good student, defensive driving, paperless, paid-in-full, and safety equipment.
• Try a driving-data program if you drive carefully and are comfortable sharing driving data. See usage-based insurance.
• Keep continuous coverage. Even a short lapse can raise future rates.
• Report accurate mileage. Lower annual mileage can mean a lower premium.
• Bundle auto with renters or homeowners insurance where the combined price is lower.

How insurers set your price

Most insurers price a policy using your driving record, years licensed, age where allowed, the vehicle, where it is garaged, annual mileage, coverage limits, deductibles, prior insurance history, and, where state law permits, a credit-based insurance score. Each insurer weighs these factors differently, which is why quotes for the same driver can differ by hundreds of dollars. Improving the factors you control, especially your record and continuous coverage, pays off over several renewals.

Payment plans and fees

How you pay can change your total cost. Many insurers charge installment fees for monthly payments, and some offer discounts for paying the full term upfront, enrolling in automatic payments, or going paperless. If paying in full is not possible, ask which payment plan has the lowest fees. Missing a payment can cancel your policy and create a lapse, which raises future rates, so set up reminders or autopay.

What to have ready for a rideshare quote

These details help produce accurate quotes.

1. Driver details. License and driving history for each driver.
2. Vehicle details. VIN and annual mileage, including rideshare miles.
3. Platforms. Every app you drive for and roughly how many hours a week.
4. Current declarations page. To match limits and deductibles.
5. Garaging address. Where the car is kept overnight.

Amazon Flex insurance FAQs

Related guides

• Best car insurance for delivery drivers
• Insurance for gig drivers
• Gig driver insurance companies
• DoorDash insurance
• Uber Eats insurance
• Instacart insurance
• Grubhub insurance
• Spark Driver insurance
• Rideshare insurance

Your next step

Request a quote, and a licensed agent will compare options available to us using the coverage you choose.