Hagerty Classic Car Insurance (2025): Customer Service, Claims & Roadside — The Numbers to Call
Own a classic or collector car and need Hagerty’s contact info fast? This one-page directory lists the most-requested Hagerty numbers and links—organized by purpose so you can reach the right team quickly. Neutrality note: Blake Insurance Group is an independent agency and is not affiliated with or endorsed by Hagerty. The information below is provided for policyholder convenience; always verify details on your policy documents or Hagerty’s official site.
Hagerty — where to call and why
Claims (classic & collector vehicles)
If you’ve had a loss, call Hagerty’s claims team to file or track a claim. You can also file online and get a response within one business day. Keep your policy number, photos, and incident details handy.
Roadside assistance (Hagerty Drivers Club)
Flatbed towing with soft straps, lockout, jump-start, fuel delivery, tire change, winch-out—coverage and towing distance depend on your plan. You must call Hagerty’s emergency roadside number to dispatch service.
Payments & billing
Pay online via the Hagerty portal. Marine billing is handled by Hagerty’s marine team (Markel partnership); call if you need live payment support or assistance with your invoice.
Policy service & questions
For ID cards, garage updates, storage/usage changes, driver updates, or agreed value questions, contact Hagerty’s customer service line during posted hours or use the online account tools.
Hagerty customer service & claims directory
Verify numbers and availability on your declarations or Hagerty.com/contact. Some services or hours vary by policy type and state.
| Category | How to reach Hagerty | Notes |
|---|---|---|
| Claims (auto; file/report) | 1-800-385-0274 | File or track a claim; online filing also available; typical response within 1 business day. |
| Customer service (auto policies) | 1-877-922-9701 | General questions, policy changes, ID cards; Spanish support 1-855-451-4956. |
| Roadside assistance (Hagerty Drivers Club) | 1-888-310-8020 | Emergency dispatch only; services must be arranged through Hagerty to be covered. |
| Payments / Billing (Marine) | 1-800-762-2628 | Marine (boat/yacht) billing line; pay online via portal or call during business hours. |
| Email (auto) | auto@hagerty.com | Include your policy/client number for faster routing. |
| Email (claims) | claims@hagerty.com | Use your claim or policy number in the subject line when possible. |
| Website / Portal | hagerty.com | Manage account, pay bill, view ID cards, access claims portal & roadside info. |
| Mailing address | P.O. Box 1303, Traverse City, MI 49685-1303 | Use claim- or policy-specific addresses on your declarations when provided. |
| Street address | 121 Drivers Edge, Traverse City, MI 49684 | Corporate/office address (not for payments unless instructed). |
| Service hours (claims) | Mon–Fri 8:00 AM–8:00 PM ET; Sat 8:30 AM–4:30 PM; Sun 12:00–4:00 PM | Phone support hours; online claim filing 24/7. |
What to have ready before you call Hagerty
- Policy details: Policy or client number, named insured, vehicle VIN, garaging address.
- For claims: Date/time/location, photos/video, police/incident report number, other parties’ info, preferred shop (if any).
- For changes: Mileage/usage updates, storage details, driver license info, new purchase details for agreed value.
- For roadside: Exact location, vehicle condition, safe contact number; wait in a safe spot for flatbed tow.
Tip: Classics are best towed on a flatbed with soft nylon straps. Tell the dispatcher about ground clearance and any special start-up procedures.
Frequently asked questions
Is Blake Insurance Group affiliated with Hagerty?
No. We are an independent agency and are not affiliated with or endorsed by Hagerty. We publish contact info for policyholder convenience.
Do I need Hagerty Drivers Club for roadside coverage?
Roadside benefits are provided through Hagerty Drivers Club. For service to be covered, you must call the Hagerty roadside number so they can dispatch an approved provider.
How fast can I file a claim?
You can file online 24/7 and typically receive a response within one business day. Phone support has extended 7-day coverage during posted hours.
What’s the difference between agreed value and actual cash value?
Hagerty policies are designed around agreed value for qualifying vehicles, paying the agreed amount (minus deductible) if a covered total loss occurs, rather than depreciated value.
Can I manage my policy online?
Yes. Use your online account to view ID cards, pay bills, update details, start a claim, and check claim status.
Related topics
Disclosure
Independent agency notice. Blake Insurance Group is an independent agency. Availability, underwriting, service hours, and discounts vary by carrier and ZIP code. Brand names belong to their owners; use does not imply endorsement. Always confirm the correct phone number on your declarations or the carrier’s official site.
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