Wright Flood — Contact Directory & Support
NFIP • Private Flood Independent agency — not affiliated with Wright Flood Last updated: 2025-10-08
Contact directory
Use these verified lines for Wright Flood. Have your flood policy number, property address, and lender (if applicable) ready.
| Category | How to reach | Notes |
|---|---|---|
| Customer Service (Policy Questions) |
Phone: 1-800-820-3242 Email: customerservice@weareflood.com |
Billing, endorsements, documents, lender requests. Mon–Fri business hours. |
| Claims — New Loss |
Phone: 1-800-725-9472 Text: Text CLAIM to 727-777-7066 to open a claim; text STATUS for updates |
No policy number? Give insured name, address, and date of loss. |
| Agent & Marketing Support | Phone: 1-866-373-5663 | Find a local agent / marketing assistance. |
| Payments & General Mail | P.O. Box 33003, St. Petersburg, FL 33733-8003 | Include policy number on all pages. Overnight pay: 801 94th Ave N, Ste 110, St. Petersburg, FL 33702. |
| Claims Mail | P.O. Box 33064, St. Petersburg, FL 33733 | For mailed claim docs (photos, proofs, forms). |
| Fax | Customer Service/Underwriting Fax: 1-800-850-3299 | Use cover sheet with policy number and contact info. |
How to contact productively
Before you call
- Keep your policy number and property address handy.
- Lender on file? Have the mortgagee name & loan number ready for proof-of-insurance requests.
- For claims: list date of loss and visible damages; take photos if safe.
If lines are busy
- Try mid-morning or mid-week; catastrophic events spike wait times.
- Use the text tools (CLAIM/STATUS to 727-777-7066) for faster status checks.
- Need alternatives? Compare flood options.
FAQs
What’s the main Wright Flood customer service number?
1-800-820-3242 for policy service and billing.
How do I open and track a claim?
Call 1-800-725-9472 or text CLAIM to 727-777-7066; text STATUS to the same number for updates.
Where do I mail payments or claim documents?
Payments/general: P.O. Box 33003, St. Petersburg, FL 33733-8003. Claims: P.O. Box 33064, St. Petersburg, FL 33733.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Wright Flood. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).