Thimble Insurance — Contact & Quotes

Thimble small business insurance logo

Quick access to Thimble small-business insurance quotes and support. Get coverage by the job, month, or year; generate COIs; and start claims online.

Independent agency notice: Blake Insurance Group is not owned by or affiliated with Thimble. Availability varies by state, industry, and product.

Quick facts

OrganizationThimble (Verifly Insurance Services, LLC DBA Thimble Insurance Services)
Product focusSmall-business insurance (by job, month, or year), instant COIs
Primary CTAGet Business Quote
Support hoursMon–Fri, 9:00 AM–6:00 PM ET (chat/email)
ClaimsStart online via claims portal; serviced by carrier partners depending on policy prefix
COIsGenerate certificates instantly from your account; Additional Insured available on eligible policies
This pageCarrier info & contact hub (on Blake Insurance Group)
Last updatedOctober 5, 2025

Contacts

Policy Service & Billing

How to reach: Chat or email via the Help Center (no general phone line listed).

Hours: Mon–Fri, 9:00 AM–6:00 PM ET

Update payment method, cancel monthly/on-demand, edit policy details.

Claims

Start online: Use the Report a Claim flow from your account.

Claims are handled by carrier partners. Example: Markel (policies starting “VFMK”); Sedgwick for some “IBL” policy claims (non-cyber).

Certificates of Insurance (COIs)

Instant COI: Generate in your account; add Additional Insured when eligible.

Remember: COIs are informational. Endorsements are required to change coverage terms.

How to use this page

  • Compare first: Use “Get Business Quote” to compare Thimble options for your trade and job length.
  • Then act: Use the tiles above for policy changes, COIs, or claims.
  • Bring details: Policy number, dates/job info, photos for claims, and any Additional Insured requirements.

Service areas

Licensed StatesExample Cities
AZ, AL, TX, CA, NY, OH, FL, NC, VA, GAPhoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta
OK, NM, IA, KS, MI, NE, SC, SD, WVOklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV)

Availability and underwriting vary by state, profession, and carrier partner.

Frequently asked questions

Does Thimble list a customer support phone number?

Not generally. Thimble provides online support via chat and email through their Help Center, Monday–Friday, 9 AM–6 PM ET.

How do I file a claim?

Start in your account using the Report a Claim flow. Depending on your policy prefix, claims are serviced by carrier partners (e.g., Markel for “VFMK” prefixes; Sedgwick handles some “IBL” non-cyber claims).

Can I get a COI instantly?

Yes. COIs are generated instantly from your account. If you need an Additional Insured, be sure to request the endorsement so the policy reflects it.

Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Thimble.

Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 5, 2025.