Claims
Report a new claim or check status through the website or the number shown on your policy/ID card.
Encompass Insurance — Claims, Payments & Customer Service
Neutrality notice: Blake Insurance Group is an independent agency. We are not affiliated with or endorsed by Encompass Insurance. Numbers and links below are provided for customer convenience.
When to call which line
Payments
Make a payment via the billing portal; many programs also support automated pay-by-phone (see invoice).
Customer service
Use your online account or the service number on your documents for ID cards, documents, and policy questions.
Encompass contact directory
Last updated: . Where a universal number is not shown, use the phone printed on your ID card or invoice for your specific program.
| Category | How to reach Encompass | Notes |
|---|---|---|
| Claims (reporting & status) |
Website: encompassinsurance.com Phone: Refer to the claims number on your ID card; some lines operate 24/7. |
Have policy number, date/time/location of loss, photos (if safe), and any incident/police report numbers. |
| Payments & Billing |
Website: Billing & Payments Phone: Pay-by-phone may be available—use the remit/phone details on your invoice. |
Keep your billing account or policy number handy for portal and phone payments. |
| Customer service / policy service | Website: Customer Service | General assistance for documents, ID cards, portal help, and simple policy questions. |
| Website | encompassinsurance.com | Program information, claims, billing, and contact links. |
How to call productively
- Have your policy number, driver’s license (if auto), and mailing address ready.
- For claims: gather photos, other party details, and any incident or police report numbers.
- For billing: check your invoice for amount due and the correct pay-by-phone number (if offered).
- Ask for and record your claim or reference number before ending the call or chat.
FAQs
Can I report a claim online?
Yes—use the claims options on encompassinsurance.com or call the claims number printed on your ID card.
Where do I pay my bill?
Use the Billing & Payments section on encompassinsurance.com. Some programs also support pay-by-phone; see your invoice for that number.
Who should I contact for policy changes?
Start with your independent agent. Encompass service can advise which changes require agent handling.
Blake Insurance Group LLC is an independent insurance agency. All trademarks are the property of their respective owners. Licensed insurance producer (NPN 16944666). This page is provided for customer convenience; always follow the instructions on your policy documents and billing notices.