Unique Insurance Customer Service, Claims, and Bill Pay Contacts

Contact directory

Unique Insurance phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Unique Insurance's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Unique Insurance

• Report a crash, theft, vandalism, or glass damage
• Ask for a tow or roadside help, if your policy includes it
• Make a payment, change a due date, or set up autopay
• Add or remove a driver or vehicle
• Request ID cards or proof of insurance
• Update a lienholder or your garaging address

Tips for a faster call

Have your Unique Insurance policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Unique Insurance offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a Unique Insurance claim

To report a personal auto claim, use the online claim form on the Unique Insurance website or call 1-866-426-8842. The claims page also lists claims@producersnational.com and a policyholder login at policyholder.uniqueinsurance.com/login. Online claim reporting options are available 24/7. The page identifies personal auto, commercial auto, and tow truck policies as claim products.

For a life-threatening injury or accident, call 911 for police or emergency response. If towing is needed, the claims page says policyholders have the right to choose their own towing service. The listed claims phone number is also used for claim reporting and contact with a claims specialist. Have your policy number, accident details, vehicle information, and contact details ready when you report a claim. Use the policyholder login for the online access option provided by the company.

Before you report a claim

• Stay safe first. If anyone is hurt, call 911. If your car is drivable and it's safe, move it out of traffic.
• Collect the details. The NAIC suggests getting the other driver's name, address, and insurance company, the other car's make, model, year, and plate, witness contact information, and the officer's name and badge number.
• Note the time and place. Write down the date, time, and exact location, and take photos of the vehicles and the scene.
• Report it promptly. The NAIC advises calling the number on your proof-of-insurance card as soon as you can. Many companies also take claims in their app.
• Keep a claim file. Save your claim number, your adjuster's name, estimates, receipts, and notes from every call.

What happens after you file

After you report a claim, Unique Insurance assigns an adjuster who reviews the facts, your coverage, and the damage. The NAIC recommends cooperating with the adjuster and asking questions if anything is unclear. Your deductible is usually subtracted from a covered payment, and if you have a car loan, the check may be made out to you and your lender.

If you disagree with a decision, ask for a written explanation and try to resolve it with Unique Insurance first. If that doesn't work, you can contact your state insurance department. In Arizona, that's the Department of Insurance and Financial Institutions.

Billing

How to pay your Unique Insurance bill

Unique Insurance provides online payment instructions through its payment page. To pay online, enter your Unique account number and payment amount. The page identifies Unique Insurance Managers as the payment administrator. If you need to use multiple credit cards, contact an agent before submitting the payment.

Payments processed after 10:00 p.m. CST may post on the next business day and may be subject to a late fee. The minimum amount due cannot be changed. A payment balance may include an installment fee and applicable late fees, and a $25 fee applies to checks returned for insufficient funds. Save your confirmation and check your account or billing statement to verify that the payment posted. The payment page describes mobile or manufactured home policies.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Unique Insurance before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Unique Insurance's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Unique Insurance

Unique Insurance Company, also known as Unique Insurance, is part of the Producers National family of companies. The company was founded in 1996. Its stated offerings include non-standard personal automobile insurance, light commercial automobile insurance, and manufactured home insurance. It also provides commercial automobile insurance for small businesses such as landscapers, plumbers, contractors, and artisans.

Through its Arrow Underwriting partnership, the company offers physical-damage-only coverage for commercial trucking risks, along with commercial property and personal property coverage. The company states that it serves Florida, Georgia, Illinois, Indiana, New Mexico, Tennessee, and Utah. Review your policy, declarations page, or agent communications for the details that apply to your coverage and location.

Your agent

How Blake Insurance Group can help Unique Insurance customers

We're an independent agency, so we can help you prepare for a call with Unique Insurance, explain what your auto policy covers, and follow up if a claim or billing issue stalls. Unique Insurance makes claim decisions and issues payments, but we can help you get a clear answer.

A claim is also a good time to check for gaps. Many drivers find out after an accident that their liability limits are low or that they don't have rental reimbursement or roadside help. Learn more about roadside assistance coverage, compare auto insurance options, or read about SR-22 insurance if your state requires a filing.

Take the next step

Need help reaching Unique Insurance?

Call us and have this ready so we can help quickly.

• Your Unique Insurance policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Unique Insurance's websites and these consumer sources in September 2026:

• Unique Insurance: Official website (external site)
• Unique Insurance: Submit a claim personal auto (external site)
• Unique Insurance: Official website (external site)
• NAIC: What you should know about filing an auto claim (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Unique Insurance, and this page is not operated by or affiliated with Unique Insurance. We gathered the phone numbers and links on this page from Unique Insurance's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.