General Website & Portal
Start with the carrier site for account access, claims, billing, and forms.
Stonegate Insurance — Claims, Payments & Customer Service
Neutrality notice: Blake Insurance Group is an independent agency. We are not affiliated with or endorsed by Stonegate Insurance. Contacts below are provided for customer convenience.
When to use which contact
Email Support
Use the marketing inbox for general inquiries or to route requests to the right team.
Mailing
Send correspondence to the Chicago, IL 60631 mailing location listed below.
Stonegate contact directory
Last updated: . Phone numbers vary by program; use the number on your policy documents when needed.
| Category | How to reach Stonegate | Notes |
|---|---|---|
| Website / Policyholder Portal | Website: stonegateins.com | Access programs, claims links, billing, and forms. |
| Email (General / Marketing) | Email: marketing@producersnational.com | For general inquiries; include your policy number and best contact phone. |
| Mailing / Correspondence |
Stonegate Insurance Chicago, IL 60631 |
Use tracked mail for originals; add your policy or claim number on each page. |
How to contact productively
- Have your policy number, insured name, and mailing address ready.
- Summarize your request in the email subject (e.g., “Policy ID cards” or “Claim status”).
- Attach clear photos or PDFs when requested and label files with your policy/claim number.
- Request and record a reference or claim number before ending a call or email thread.
FAQs
Where do I manage my policy online?
Go to stonegateins.com for account access, payments, and forms.
Is there a single customer service email?
Use marketing@producersnational.com and include your policy number so your message reaches the right team.
What mailing address should I use?
Mail to: Stonegate Insurance, Chicago, IL 60631. Include your policy/claim number on every page.
Blake Insurance Group LLC is an independent insurance agency. All trademarks are the property of their respective owners. Licensed insurance producer (NPN 16944666). This page is provided for customer convenience; always follow the instructions on your policy documents and claim/billing notices.