Claims
Phone: 800-353-6737
Mail: PO Box 2843, Clinton, IA 52733
If you already have an adjuster, contact them during local business hours for status and next steps.
Kemper Specialty Insurance — Contact & Quotes
Quick access to Kemper Specialty auto contacts and quotes. Compare rates, get billing help, or file a claim—fast and easy.
Independent agency notice: Blake Insurance Group is not owned by or affiliated with Kemper. Availability varies by state and product line.
Quick facts
| Carrier | Kemper Specialty (Auto) |
|---|---|
| Primary CTA | Get Auto Quote |
| Claims (phone) | 800-3KEMPER (800-353-6737) |
| Customer service | 800-782-1020 (Option 3) · customer.service@ipacc.com |
| Automated pay-by-phone | 800-933-8788 |
| Roadside assistance | 877-268-7416 (Kemper Specialty) |
| Claims mailing | PO Box 2843, Clinton, IA 52733 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Payments & Policy Info
Automated pay-by-phone: 800-933-8788
Online: Use the customer portal (Quick Pay) to make a secure payment.
Mailed payment addresses vary by policy—use the address on your bill to avoid delays.
Customer Service
Phone: 800-782-1020 (Option 3)
Email: customer.service@ipacc.com
Policy changes, ID cards, proof of insurance, and billing questions.
Roadside Assistance (Auto)
Phone: 877-268-7416
For tows, lockout, fuel delivery, and tire service. Have your policy number ready.
How to use this page
- Compare first: Use “Get Auto Quote” to compare Kemper with other carriers we offer.
- Then act: Use the tiles for claims, payments, customer service, or roadside assistance.
- Bring details: Policy number, VIN and driver info; photos for claims if applicable.
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Product availability varies by state and underwriting company; we’ll confirm eligibility during your quote.
Frequently asked questions
Which number should I use first?
For new claims, call 800-353-6737. For billing/service, use 800-782-1020 (Option 3). To pay by phone, call 800-933-8788. Roadside is 877-268-7416.
Can I pay online?
Yes—use the Quick Pay/Customer Portal to make a secure payment. You can also pay by phone at 800-933-8788.
Where do I mail a claim?
Mail claim documents to PO Box 2843, Clinton, IA 52733. Always follow your adjuster’s instructions if they provide a different address.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Kemper.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.