Medicare — Member Services
Phone: 800-457-4708 (TTY 711)
Hours: Mon–Fri, 8:00 AM–8:00 PM (local time)
Plan-specific numbers may appear on your Humana ID card; use that number if different.
Humana — Contact & Quotes
Quick access to Humana contacts plus fast quotes. Compare ACA marketplace plans or request a small-group quote—then use the right Humana line for member help.
Independent agency notice: Blake Insurance Group is not owned by or affiliated with Humana. Availability and plan options vary by state and product.
Quick facts
| Carrier | Humana |
|---|---|
| Product focus | Medicare plans; Individual dental & vision; Group health & specialty |
| Primary CTAs | Get ACA Health Quote · Small-Group Quote |
| Medicare Member Services | 800-457-4708 (TTY 711), Mon–Fri 8am–8pm local |
| Dental & Vision (individual) | 877-877-1051, Mon–Fri 8am–9pm ET |
| General assistance | 800-4HUMANA (800-448-6262), Mon–Fri 8am–8pm ET |
| Member claim forms (mail) | Humana, P.O. Box 14611, Lexington, KY 40512-4611 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 5, 2025 |
Contacts
Individual Dental & Vision
Phone: 877-877-1051
Hours: Mon–Fri, 8:00 AM–9:00 PM ET
General Assistance
Phone: 800-4HUMANA (800-448-6262)
Hours: Mon–Fri, 8:00 AM–8:00 PM ET
Mailing
Member claim forms & correspondence Humana P.O. Box 14611 Lexington, KY 40512-4611Claim addresses can differ by product; verify your bill/portal if instructions specify a different PO Box.
How to use this page
- Compare first: Use the buttons above to compare ACA plans (via HealthSherpa) or request a small-group quote.
- Then act: Use the Humana tiles for member service, dental/vision, or general help.
- Bring details: Member ID or policy number; for claims, dates of service and provider information.
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Product availability varies by state; we’ll confirm eligibility during your quote.
Frequently asked questions
Which Humana number should I use?
Medicare members: 800-457-4708 (TTY 711). Individual dental/vision: 877-877-1051. For general help: 800-448-6262. If a different number appears on your member ID card, use that one.
Can I mail a claim?
Yes—member claim forms are commonly mailed to Humana, P.O. Box 14611, Lexington, KY 40512-4611. Some products use different PO Boxes; follow the mailing instructions on your bill or portal.
Does this page enroll me with Humana?
The ACA quote button compares marketplace plans (multi-carrier). For Humana Medicare or other Humana products, we’ll confirm eligibility and plan availability during your consultation.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Humana.
Licensing: Licensed insurance producer (NPN 16944666). Service availability varies by state and product. This page was last updated on October 5, 2025.