First American Property & Casualty Customer Service, Claims, and Bill Pay Contacts

Contact directory

First American Property & Casualty phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on First American Property & Casualty's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact First American Property & Casualty

• Report damage to a vehicle, boat, RV, or home
• Check on an open claim or an adjuster visit
• Make a payment or set up automatic payments
• Update a vehicle, value, or lienholder
• Request ID cards or proof of insurance
• Ask how your policy handles a specific item or use

Tips for a faster call

Have your First American Property & Casualty policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether First American Property & Casualty offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a First American Property & Casualty claim

First American Property & Casualty lists 888.922.5343 for Contact Claims. In this guide, that number is formatted as 1-888-922-5343 (toll-free). The company also lists cbnewclaims@codeblue360.com for new claims and myclaims@firstam.com for claim servicing.

To start a new claim, use cbnewclaims@codeblue360.com or call the listed claims number. For an existing claim, use myclaims@firstam.com for claim servicing. Have your policy number, date and location of the loss, contact information, and a brief description of what happened ready when you reach out.

When you contact the company, ask which channel will handle future updates and how to reference your claim. Save the email you send, the date of your call, and any claim number you receive. Confirm the correct channel for your policy before sending documents or personal information.

Before you report a claim

• Stay safe first. If anyone is hurt, call 911. Move a vehicle or boat out of harm's way only if it's safe.
• Prevent more damage. The Insurance Information Institute (III) suggests making temporary repairs you can do safely and keeping the receipts.
• Document everything. Take photos of the damage and the scene, and note the date, time, and location.
• Collect other parties' details. For a crash, get names, insurance companies, plate or registration numbers, and witness contacts.
• Report it promptly. Call First American Property & Casualty or use its online claim tool, and keep your claim number handy.

What happens after you file

After you report a claim, First American Property & Casualty assigns an adjuster who reviews the damage, your coverage, and any agreed or stated value on your policy. Keep repair estimates, appraisals, and receipts together, since specialty items often need extra documentation. Your deductible is usually subtracted from a covered payment.

If you disagree with a decision, ask First American Property & Casualty for a written explanation and try to resolve it with the company first. If that doesn't work, you can contact your state insurance department.

Billing

How to pay your First American Property & Casualty bill

The company's website doesn't list online payment, mobile app payment, phone payment, mail payment, autopay, or pay-by-text options. Check your billing statement, declarations page, or policy documents for the payment instructions tied to your account.

Before making a payment, confirm the policy number and amount due. Afterward, keep the confirmation or canceled-payment record and check your next statement to confirm the payment posted. Contact the company using the service information on your policy if the balance does not update.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with First American Property & Casualty before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through First American Property & Casualty's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About First American Property & Casualty

The legal and brand name identified on the official pages is First American Property & Casualty Insurance Company. One official page says the company has stopped writing new personal lines insurance policies and continues serving customers with existing policies. The other company page does not state specific insurance products.

The official pages list a mailing address at 4 First American Way, Santa Ana, CA 92707, US. First American Financial is mentioned as continuing a 125-year history of providing Title and Property Data services. For policy questions, rely on the company name and contact details shown on your policy documents.

Your agent

How Blake Insurance Group can help First American Property & Casualty customers

As an independent agency, we can help you reach the right First American Property & Casualty team, explain what your policy covers, and follow up if a claim or billing issue stalls. First American Property & Casualty makes the claim decision and issues payment, but we can help you prepare.

Specialty policies often have rules about use, storage, and value, so it pays to review them before a claim. Learn more about auto insurance, mobile home insurance, and roadside assistance coverage.

Take the next step

Need help reaching First American Property & Casualty?

Call us and have this ready so we can help quickly.

• Your First American Property & Casualty policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against First American Property & Casualty's websites and these consumer sources in September 2026:

• First American Property & Casualty: Fapcig (external site)
• First American Property & Casualty: Official website (external site)
• NAIC: What you should know about filing an auto claim (external site)
• Insurance Information Institute: Tips for filing a claim (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not First American Property & Casualty, and this page is not operated by or affiliated with First American Property & Casualty. We gathered the phone numbers and links on this page from First American Property & Casualty's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.