Life Insurance — Claims
Phone: 800-777-6510 (Mon–Fri, 8:30 AM–4:30 PM ET)
Mail: Equitable Life Operations, PO Box 1047, Charlotte, NC 28201-1047
Express mail: 8501 IBM Drive, Suite 150, Charlotte, NC 28262
Email: life-service@equitable.com
Equitable — Contact & Quotes
Quick access to Equitable life & annuity contacts and quotes. Compare life insurance options, file a claim, or get billing help—fast and easy.
Independent agency notice: Blake Insurance Group is not owned by or affiliated with Equitable. Availability varies by state and product.
Quick facts
| Carrier | Equitable Financial Life Insurance Company |
|---|---|
| Product focus | Life insurance & annuities (incl. EQUI-VEST) |
| Primary CTA | Get a Life Quote |
| Life claims (phone) | 800-777-6510 (Mon–Fri, 8:30 AM–4:30 PM ET) |
| Annuity claims (phone) | 800-789-7771 |
| EQUI-VEST service | 800-628-6673 |
| Life claims (mail) | Equitable Life Operations, PO Box 1047, Charlotte, NC 28201-1047 |
| Annuity claims (mail) | Equitable Retirement Service Solutions, PO Box 1016, Charlotte, NC 28201-1016 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 5, 2025 |
Contacts
Annuities — Claims & Service
Phone: 800-789-7771
Mail (claims & service): Equitable Retirement Service Solutions (RSS), PO Box 1016, Charlotte, NC 28201-1016
Express mail: RSS, 8501 IBM Dr., Suite 150-IR, Charlotte, NC 28262-4333
EQUI-VEST® (403(b)/457) — Service
Phone: 800-628-6673
Use for EQUI-VEST accounts (separate from annuity and life policy service).
How to use this page
- Compare first: Use “Get a Life Quote” to compare Equitable with other carriers we represent.
- Then act: Use the Life/Annuity/EQUI-VEST tiles for claims, billing, or service.
- Bring details: Policy or contract number, insured/annuitant info, and supporting documents (death certificate for life claims, claim forms, etc.).
Service areas
| Licensed States | Example Cities |
|---|---|
| AZ, AL, TX, CA, NY, OH, FL, NC, VA, GA | Phoenix, Tucson, Dallas, Houston, Los Angeles, San Diego, New York City, Miami, Charlotte, Atlanta |
| OK, NM, IA, KS, MI, NE, SC, SD, WV | Oklahoma City, Albuquerque, Des Moines, Wichita, Detroit, Omaha, Charleston (SC), Sioux Falls, Charleston (WV) |
Product availability varies by state; we’ll confirm eligibility during your quote.
Frequently asked questions
Which number should I use for a death claim?
Call Life Claims at 800-777-6510 (Mon–Fri, 8:30 AM–4:30 PM ET). We’ll outline documents and next steps and can email forms if needed.
Where do I mail claim documents?
Life: Equitable Life Operations, PO Box 1047, Charlotte, NC 28201-1047. Annuities: Equitable RSS, PO Box 1016, Charlotte, NC 28201-1016. Use the express addresses listed above for overnight delivery.
Do EQUI-VEST accounts use the same phone number?
No—use the EQUI-VEST service line at 800-628-6673. For other annuity contracts, use 800-789-7771.
Independent agency disclosure: Blake Insurance Group LLC is an independent insurance agency. Trademarks and logos are the property of their respective owners. We do not own or operate Equitable.
Licensing: Licensed insurance producer (NPN 16944666). Service availability varies by state and product. This page was last updated on October 5, 2025.