Life Insurance Carrier Contacts Columbian Financial Group 2026

Columbian Financial Group — Contact & Quotes (2026)

Columbian Financial Group (Columbian Mutual Life & Columbian Life) logo

Use this hub to reach Columbian Financial Group for claims, policyowner service, and billing—then compare life insurance quotes across multiple carriers in minutes. If you’re looking for life insurance help near me, we’ll help you compare benefits and underwriting classes, not just headline premiums.

Columbian Financial Group policies are commonly administered through Administrative Service Offices in Binghamton, NY. Phone hours and extensions below help route you to the right team quickly.

Quick facts

CarrierColumbian Financial Group (Columbian Mutual Life & Columbian Life)
Product focusLife insurance (final expense, preneed, ordinary) • Policyowner services • Claims
Primary quote actionGet a Life Quote
Main phone800-423-9765
Phone hoursMon–Thu 9:00 AM–4:00 PM ET • Fri 9:00 AM–1:00 PM ET
Administrative Service OfficesPO Box 1381, Binghamton, NY 13902-1381
Policyowner forms (fax)866-253-9459
Claims extensionsFinal Expense 7557 • Preneed 5905 • All other 5916
Customer service extensionsFinal Expense 4900 • Preneed 5905 • All other 5920
Premiums & billing extensionsDebit Premium 5904 • Ordinary Premium 5907 • Debit Monthly Reports 5914
Licensing/contractingExtension 5927
Help deskExtension 6333
This pageBlake Insurance Group carrier hub
Tip: Call the main number first, then use the extension to reach the right department faster—especially for claims and policyowner service requests.

Contacts

Claims

Phone: 800-423-9765

Extensions: Final Expense 7557 • Preneed 5905 • All other 5916

Use the carrier’s “Start or Update a Claim” tool on their website if you prefer online intake. If you call, have the policy number ready and ask to be routed to the claim type that matches the policy (final expense, preneed, or other).

Policyowner Services & Forms

Mail: PO Box 1381, Binghamton, NY 13902-1381

Fax: 866-253-9459

Common requests include address changes, ownership updates, beneficiary changes, bank draft authorization, and general service requests. Include the policy number, owner’s information, and required signatures.

Customer Service

Phone: 800-423-9765

Extensions: Final Expense 4900 • Preneed 5905 • All other 5920

Use customer service for policy questions, premium mode changes, duplicate policy requests, beneficiary confirmation (where allowed), and general account support.

Premiums & Billing (routing)

Main phone: 800-423-9765

Extensions: Debit Premium 5904 • Ordinary Premium 5907 • Debit Monthly Reports 5914

Call billing for premium draft questions, payment routing, balance issues, and premium administration. If you’re not sure whether your policy is debit or ordinary, start with customer service and ask them to route you.

Licensing / Contracting (agent support)

Main phone: 800-423-9765

Extension: 5927

This extension is generally for producer contracting and licensing support. If you’re a policyholder, customer service is usually the fastest first call.

Help Desk (portal / technical support)

Main phone: 800-423-9765

Extension: 6333

If you’re a producer and need help with portal access or technical issues, request the help desk. Policyholders should start with customer service for account requests.

Claim checklist (what to have ready)

Claim calls go faster when you have the right details ready. If you’re a beneficiary or assisting a family member, prepare these items before you call:

  • Policy number (or the insured’s full name and date of birth if the policy number isn’t available)
  • Insured’s name and date of death
  • Beneficiary information (name, relationship, contact details)
  • Cause of death if requested (you can ask what documentation is required)
  • Preferred payment method if options are provided (ask what the carrier supports)

Call 800-423-9765 and use the claims extension that matches the policy type (Final Expense 7557, Preneed 5905, or Other 5916).

Policy changes & forms (how to avoid delays)

Most service delays come from missing signatures or incomplete identifiers. When you send forms by mail or fax, include:

  • Policy number on every page (or clearly on the cover sheet)
  • Owner’s full legal name and current contact information
  • Required signatures (and dates) exactly as the carrier’s form requests
  • Supporting documents if applicable (for example, legal name change documentation)

Send completed policyowner forms to PO Box 1381, Binghamton, NY 13902-1381 or fax to 866-253-9459. If you’re unsure which form you need, call customer service first and ask them to confirm the correct form for your policy series.

Premiums & billing (common questions)

Premium questions are common when a bank changes, an account is closed, a premium mode changes, or a payment is returned. The fastest route is to call the main line and request the billing extension that matches your policy:

  • Debit Premium: extension 5904
  • Ordinary Premium: extension 5907
  • Debit Monthly Reports: extension 5914 (often producer-related)

If you don’t know whether your policy is debit or ordinary, start with customer service (Final Expense 4900, Preneed 5905, Other 5920) and ask them to route your call.

How to use this page

  1. Compare first: Use the LifeLink button to compare Columbian-eligible designs with other carriers on the same specs (amount, term, riders).
  2. Then act: Use the contact cards to route claims, policy changes, or billing requests to the right extension.
  3. Bring details: Policy number, insured/owner info, and any supporting docs to prevent delays.
  4. Keep it clean: Ask customer service to confirm the correct form and where to send it before you fax or mail.

Frequently asked questions

How do I start a life insurance claim?

Call 800-423-9765 and use the claims extension that matches the policy type (Final Expense 7557, Preneed 5905, or Other 5916). You can also use the carrier’s online “Start or Update a Claim” tool if you prefer online intake.

Where do I send policyowner service forms?

Mail to PO Box 1381, Binghamton, NY 13902-1381 or fax to 866-253-9459. Include the policy number and required signatures to avoid delays.

What hours can I reach Columbian by phone?

Mon–Thu 9:00 AM–4:00 PM ET; Fri 9:00 AM–1:00 PM ET.

Which extension should I use for customer service?

Call 800-423-9765 and use Customer Service extensions: Final Expense 4900, Preneed 5905, or All other 5920. If you’re not sure which category your policy falls under, ask to be routed.

Can you help me compare Columbian coverage with other options?

Yes. Use the quote link on this page to compare life insurance options side by side. We match the same amount, term length, and rider goals so the comparison is clean.

Independent agency disclosure: Blake Insurance Group LLC is an independent agency. We do not own or operate Columbian Financial Group or its affiliated companies.

Licensing: Licensed insurance producer (NPN 16944666).

Important: Contact details, hours, extensions, forms, and procedures can change. Always confirm requirements with the carrier when submitting time-sensitive claims or service requests.

Trademarks: Logos and brand names are the property of their respective owners. Use is for identification only; no affiliation or endorsement is implied.