Claims
Start/update online: Use the “Start or Update a Claim” tool on cfglife.com
Phone: 800-423-9765 Ext: Final Expense 7557 · Preneed 5905 · Other 5916
Have the policy number, insured’s name, date of death, and beneficiary information ready.
Columbian Financial Group — Contact & Quotes
Quick access to Columbian Financial Group contacts. Start a life claim, send policyowner forms, or reach customer service—then compare life quotes.
Columbian Mutual Life (NY) & Columbian Life (IL) administer policies from the Administrative Service Offices in Binghamton, NY.
Quick facts
| Carrier | Columbian Financial Group (Columbian Mutual Life & Columbian Life) |
|---|---|
| Product focus | Life insurance (final expense, preneed, ordinary); policyowner services & claims |
| Primary CTA | Get a Life Quote |
| Main phone | 800-423-9765 Mon–Thu 9:00 AM–4:00 PM; Fri 9:00 AM–1:00 PM ET |
| Start / update a claim | Online claim intake (see “Start a Claim” on cfglife.com) or call 800-423-9765 |
| Policyowner forms — mail | PO Box 1381, Binghamton, NY 13902-1381 |
| Policyowner forms — fax | 866-253-9459 |
| Helpful extensions | Claims: FE 7557, Preneed 5905, Other 5916 · Customer Service: FE 4900, Preneed 5905, Other 5920 |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Policyowner Services & Forms
Mail: PO Box 1381, Binghamton, NY 13902-1381
Fax: 866-253-9459
Use the Policyowner Service Request Forms for address changes, ownership/beneficiary updates, bank draft, etc.
Customer Service
Phone: 800-423-9765 Ext: Final Expense 4900 · Preneed 5905 · Other 5920
General policy questions, premium mode changes, duplicate policy/ID requests.
How to use this page
- Compare first: Use the LifeLink button to compare Columbian’s life products with other carriers we represent.
- Then act: File or update claims online or by phone; send completed policyowner forms to the address/fax above.
- Bring details: Policy number, owner/insured info, and supporting documents for changes or claims.
Frequently asked questions
How do I start a life insurance claim?
Use the “Start or Update a Claim” tool on cfglife.com or call 800-423-9765 (use the Claims extensions listed above).
Where do I send policyowner service forms?
Mail to PO Box 1381, Binghamton, NY 13902-1381 or fax to 866-253-9459. Include the policy number and required signatures.
What hours can I reach Columbian by phone?
Monday–Thursday 9:00 AM–4:00 PM ET; Friday 9:00 AM–1:00 PM ET.
Independent agency disclosure: Blake Insurance Group LLC is an independent agency. Trademarks and logos are the property of their respective owners. We do not own or operate Columbian Mutual Life or Columbian Life.
Licensing: Licensed insurance producer (NPN 16944666). This page was last updated on October 6, 2025.