Capital Premium Financing — Contact Directory & Support
Commercial Premium Finance Independent agency — not affiliated with CPF Last updated: 2025-10-07
Contact directory
Use these verified lines for Capital Premium Financing (policyholder/insured, agency, and general ops). Have your loan/account number ready.
| Category | How to reach | Notes |
|---|---|---|
| Customer Service / Operations |
Phone: 1-800-767-0705 Email: info@capitalpremium.net |
General servicing, account questions, assistance with notices. |
| Cancellations Dept. | Phone: 1-877-549-8726 | Cancellation status, reinstatements, and notice questions. |
| Insured Payments (Phone) | Phone: 1-817-855-5500 | Automated or assisted phone payments for insureds. |
| Agency Relations / Quotes by Phone | Phone: 1-877-730-1906 | Agent help, quoting assistance, Easy2Quote™ questions. |
| Online Account (Insured) | Portal: capitalpremium2.financepro.com | View account, schedule payments, download notices. |
| Corporate / Mailing | Capital Premium Financing, 12235 South 800 East, Draper, UT 84020 | Use certified mail for time-sensitive items; include account number. |
How to contact productively
Before you call
- Have your loan/account number, policy number, and billing address.
- For reinstatement: keep your premium receipt or payment confirmation handy.
- Agencies: note borrower name, policy effective date, and carrier when asking for updates.
If lines are busy
- Try mid-morning or mid-week for shorter holds.
- Say “cancellations” or “operations” at the IVR to route faster.
- For new coverage: use the Thimble button above to quote small-business policies quickly.
FAQs
What’s the main customer service number?
Call 1-800-767-0705 or email info@capitalpremium.net.
How do insureds make a payment by phone?
Use 1-817-855-5500. Have your loan number and payment method ready.
Who handles cancellation/reinstatement questions?
Call the Cancellations Department at 1-877-549-8726.
Where is the corporate office?
12235 South 800 East, Draper, UT 84020.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Capital Premium Financing. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).