Bankers Customer Service, Claims, and Bill Pay Contacts

Contact directory

Bankers phone numbers and official links

Start with the table below. Each row shows a phone number or official link we found on Bankers's own website, plus what it's for. Tap a number to call from your phone.

Common reasons to contact Bankers

• Report storm, fire, water, theft, or liability damage
• Check on an open claim or an adjuster visit
• Make a payment or update your mortgage company
• Change coverage limits or deductibles
• Request a declarations page or proof of insurance
• Ask about endorsements such as water backup

Tips for a faster call

Have your Bankers policy number and the named insured's details ready before you call. Write down the date, the name of the person you speak with, and any reference or claim number they give you. If you're calling about a claim, ask what the next step is, how long it usually takes, and how you'll get updates. If you're calling about a bill, ask for the amount due, the due date, and whether your last payment has posted.

If you'd rather not wait on hold, check whether Bankers offers the same service online or in an app. Many policy changes, ID card requests, and payments can be handled without a call.

Claims

How to file and track a Bankers claim

Bankers says policyholders can file claims online through its consumer portals, by phone, or by email. The company’s claim page states that consumer portals receive and begin processing claims immediately. The claim phone number is 727-308-0496. Bankers also provides a “Send us an email” option on the claim page. When reporting a claim, have your policy number, loss date, location, and a brief description of the damage ready.

The company’s homepage says claims can be filed from anywhere at any time. For online filing, use the official claim page and follow the consumer portal instructions. Keep photos, receipts, repair estimates, and other supporting records organized so you can provide them during the claim process.

Before you report a claim

• Stay safe first. Leave the home if it isn't safe, and call 911 or the utility company for fires, gas leaks, or downed lines.
• Prevent more damage. The Insurance Information Institute (III) suggests making temporary repairs you can do safely, such as covering a broken window or roof, and keeping the receipts.
• Document everything. Photograph the damage if it's safe, and make a detailed list of damaged or lost items.
• Report it promptly. Call Bankers or use its online claim tool, and have your policy number ready.
• Track extra costs. If you can't stay in your home, the III recommends keeping hotel, meal, and other expense receipts.

What happens after you file

After you report a claim, Bankers assigns an adjuster who may inspect the damage in person or ask for photos and estimates. The III suggests getting a written estimate for permanent repairs from a licensed contractor. Your deductible is usually subtracted from a covered payment, and if you have a mortgage, the check may include your lender.

If you disagree with a decision, ask Bankers for a written explanation and try to resolve it with the company. If you still can't, you can contact your state insurance department. Flood damage is usually excluded from standard home policies and needs separate flood coverage.

Billing

How to pay your Bankers bill

Bankers provides online bill payment through its Consumer Portal. The portal guide describes secure payments and says users can set up automatic payments. Have your policy or billing information ready when you sign in, and save the confirmation after submitting a payment.

Use the official Consumer Portal guide to access the online payment process. After paying, review the confirmation and your account history to confirm that the payment posted. Your billing statement or policy documents may also include policy-specific payment instructions.

Whichever method you choose, save your billing statements and payment confirmations until the policy term ends. If you change banks or cards, update your payment details with Bankers before the next draft date so a payment doesn't fail.

Tips for paying safely

• Use official channels only. Pay through Bankers's website, app, or the number on your statement, or through your agent.
• Check the web address before you enter card or bank details, and be wary of payment links sent by text or email.
• Keep your confirmation number for every payment.
• Ask about autopay or paid-in-full options. Some companies offer them.
• Act quickly on a late notice. Grace periods vary by company and state, and a missed payment can lead to cancellation.

Company background

About Bankers

Bankers Insurance Group was founded in 1976 and is headquartered in St. Petersburg, Florida. The company is part of Bankers Financial Corporation. Its website also refers to the brand as Bankers and Bankers Insurance.

The company’s stated offerings and capabilities include Business Owners Policies, Builders Risk Coverage, commercial policies, Flood Insurance, Commercial Flood policies, Residential Flood policies, and wind protection or capacity in coastal areas. Bankers says it serves the Southeastern United States and has a growing national presence. Its site also mentions coastal areas and high-risk regions.

Your agent

How Blake Insurance Group can help Bankers customers

As an independent agency, we can help you reach the right Bankers department, explain what your policy covers, and follow up if a claim or billing issue stalls. Bankers makes the claim decision and issues payment, but we can help you prepare and ask the right questions.

After a loss is also a smart time to review your limits and deductibles. Learn more about homeowners insurance, flood insurance, and renters insurance.

Take the next step

Need help reaching Bankers?

Call us and have this ready so we can help quickly.

• Your Bankers policy number.
• Your claim number, if you've already reported the claim.
• The date and a short description of what happened.
• Your most recent billing statement, if the question is about a payment.
• The best phone number and time to reach you.

Shopping for coverage or want a second opinion? Our licensed agents compare options from multiple companies. Office hours are Monday to Friday, 9:00 to 5:00.

Common questions

Frequently asked questions

Keep researching

Related guides and official sources

These Blake Insurance Group pages can help with related questions.

We checked the contact details on this page against Bankers's websites and these consumer sources in September 2026:

• Bankers: About us (external site)
• Bankers: Filing a claim (external site)
• Bankers: Consumer portal guide (external site)
• Bankers: Official website (external site)
• Insurance Information Institute: Tips for filing a claim (external site)
• NAIC: Insurance fraud (external site)
• NAIC: Consumer resources and state insurance departments (external site)

Contact information disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not Bankers, and this page is not operated by or affiliated with Bankers. We gathered the phone numbers and links on this page from Bankers's own public websites in September 2026 so policyholders can reach the company quickly. Numbers, hours, and options can change and can differ by state, product, and policy, so confirm them on your policy documents. Claims decisions, payments, and billing are handled by the insurance company under your policy. Company names are used for identification only, and links to other websites are provided for convenience. Your policy documents control your coverage.