Member Services
Phone: 1-833-3-ALTRUA (258-782)
Hours: Mon–Fri, 8:00 AM–6:00 PM CST
Portal help, contribution/billing questions, telemedicine access, benefits & eligibility guidance.
Altrua HealthShare — Contact & Quotes
Quick access to Altrua HealthShare contacts. Get Member Services help, request an Advance Opinion of Eligibility, submit forms, or check provider info—then compare health-share options or register.
Important: Altrua HealthShare is a health care sharing ministry—not insurance. Sharing is voluntary and not guaranteed; unpaid medical bills remain your responsibility.
Quick facts
| Organization | Altrua HealthShare (Altrua Ministries 501(c)(3)) |
|---|---|
| Primary CTAs | Get a Health-Share Quote · Join / Register (Altrua) |
| Member Services | 1-833-3-ALTRUA (258-782) · 8:00 AM–6:00 PM CST |
| General line | 1-888-244-3839 |
| Advance Opinion of Eligibility | Call 1-833-3-ALTRUA (258-782) |
| Forms / Reimbursements | memberforms@altruahealthshare.org · Fax 512-382-5520 · Mail: PO Box 90849, Austin, TX 78709-0849 |
| Eligibility (providers) | eligibility@altruahealthshare.org · Fax 512-382-5520 · Mail: PO Box 90849, Austin, TX 78709-0849 |
| Provider / Correspondence mail | P.O. Box 241359, Apple Valley, MN 55124 |
| Member Portal | Submit medical needs & manage membership (sign-in required) |
| This page | Carrier info & contact hub (on Blake Insurance Group) |
| Last updated | October 6, 2025 |
Contacts
Advance Opinion of Eligibility
Call: 1-833-3-ALTRUA (258-782)
Members and providers can request an advance opinion to confirm whether a medical need is eligible for sharing before non-emergent care.
Forms & Reimbursements
Email: memberforms@altruahealthshare.org
Fax: 512-382-5520
Mail: PO Box 90849, Austin, TX 78709-0849
Use the reimbursement or provider forms and include itemized bills (CMS-1500/UB-04) and receipts.
Provider Information
Email (eligibility): eligibility@altruahealthshare.org
Phone: 1-888-244-3839
Mail: P.O. Box 241359, Apple Valley, MN 55124
Eligibility verification, status checks, and billing guidance for providers/facilities.
How to use this page
- Compare first: Use the quote button to see if a sharing ministry fits your needs vs traditional plans.
- Then act: Call Member Services for general help; request an Advance Opinion for planned care; use Forms for reimbursements/needs.
- Bring details: Member ID, itemized bills (CPT/ICD codes), physician orders for planned services, and your household info.
Service areas
| Footprint | Example Cities |
|---|---|
| Available in many U.S. states (programs vary) | Phoenix, Dallas, Atlanta, Chicago, Miami, Charlotte, Columbus, Kansas City |
Program rules and eligibility vary by state and membership type; we’ll confirm during your quote.
Frequently asked questions
Is Altrua HealthShare insurance?
No. It’s a health care sharing ministry. Sharing is voluntary and not guaranteed; unpaid medical bills remain your responsibility.
How do I confirm if a medical need is shareable?
Call Member Services at 1-833-3-ALTRUA (258-782) and request an Advance Opinion of Eligibility before non-emergent care.
Where do I mail or fax claim/reimbursement paperwork?
Email memberforms@altruahealthshare.org, fax 512-382-5520, or mail to PO Box 90849, Austin, TX 78709-0849.
Disclosure: Altrua HealthShare is not insurance. Membership is voluntary and sharing is not guaranteed. Program details are defined in the Membership Guidelines.
Licensing note: Blake Insurance Group LLC is an independent agency. Trademarks and logos are the property of their respective owners. This page was last updated on October 6, 2025.