First American Specialty — Claims, Payments & Customer Service
Neutrality notice: Blake Insurance Group is an independent agency. We are not affiliated with or endorsed by First American Specialty Insurance. Contacts below are provided for customer convenience.
When to use which contact
New Property Claim
Email the new-claim desk with loss details and your policy number, or call the main claims line.
Claim Status & Documents
Use the claim servicing email for updates, documents, and general claim questions.
Mailing
Send required paper documents to the Santa Ana mailing address shown in the directory.
First American Specialty contact directory
Last updated: . Phone links use E.164 in the href with readable US formatting in text.
| Category | How to reach First American Specialty | Notes |
|---|---|---|
| Claims — Main Phone | Phone: 1-888-922-5343 | Have policy number, date/time/location of loss, photos (if safe), and any incident/police report numbers. |
| File a New Claim (Email) | Email: cbnewclaims@codeblue360.com | Send a brief description of the loss, policy number, insured address, and best contact phone. |
| Claim Servicing (Email) | Email: myclaims@firstam.com | For status updates, document submission, or general questions on an existing claim. |
| Mailing / Correspondence |
First American Specialty Insurance 4 First American Way Santa Ana, CA 92707 US |
Use tracked mail for originals. Include claim or policy number on all pages. |
How to call productively
- Keep your policy number, insured property address, and best contact phone handy.
- For claims: list damaged areas/items, take photos if safe, and note any emergency repairs performed.
- Ask for and record your claim/reference number before ending the call or email thread.
- If emailing, attach clear photos (JPEG/PDF) and label files with your claim number.
FAQs
What’s the fastest way to start a new property claim?
Email cbnewclaims@codeblue360.com with your policy number, loss date, and a short description, or call 1-888-922-5343.
How do I check my claim status?
Email myclaims@firstam.com with your claim number and questions. Include photos or invoices if requested.
Where do I mail original documents?
Send to: 4 First American Way, Santa Ana, CA 92707 US. Add your claim or policy number on each page.
Blake Insurance Group LLC is an independent insurance agency. All trademarks are the property of their respective owners. Licensed insurance producer (NPN 16944666). This page is provided for customer convenience; always follow the instructions on your policy documents and claim correspondence.