Beam Dental (Beam Benefits) — Contact Directory & Support
Dental • Vision • Life • Disability Independent agency — not affiliated with Beam Last updated: 2025-10-07
Contact directory
Use these verified lines for Beam Benefits (formerly Beam Dental). Have your member ID or group number handy.
| Category | How to reach | Notes |
|---|---|---|
| Member & Customer Support |
Phone: 1-800-648-1179 Email: support@beambenefits.com Hours: Mon–Fri, 9 a.m.–8 p.m. ET |
Benefits, ID cards, claims questions, app/access help. |
| Dental Claims (Mail) | Beam Insurance Administrators, P.O. Box 75372, Cincinnati, OH 45275 | Payer ID: BEAM1 (electronic). NEA attachments: BEAM1. |
| Invoice Payments (by check) |
Beam Insurance Administrators LLC, Attn: Premium Payment — Dept CH 19072, Palatine, IL 60055-9072 Billing email: adminsupport@beambenefits.com |
Include full invoice number on the check memo line. |
| Providers (Eligibility & Fax-back) | Phone: 1-800-648-1179 → press 2 (Provider) → press 1 (Coverage Fax-back) | Use the provider portal when available; phone menu offers eligibility/fax-back. |
| Corporate / Main Office | OneHQ (Corporate): 226 N 5th St, 4th Floor, Columbus, OH 43215 | General correspondence; use claims/billing addresses for payments & claims. |
| Online Resources | Blake overview: blakeinsurancegroup.com/beam-dental-1/ | Plan highlights, how to quote, and employer onboarding with our team. |
How to contact productively
Before you call
- Have your member ID (or group number), date of birth, and address.
- Claims questions: keep itemized bill/EOB, dates of service, and provider name.
- Providers: have the patient DOB and member ID for eligibility/fax-back.
If lines are busy
- Try mid-morning or mid-week to reduce hold times.
- Use the IVR options to route directly to Provider or Coverage Fax-back.
- For group quotes, send our Small-Group Census (button above) and we’ll map Beam vs. alternatives.
FAQs
What’s the main Beam Benefits support number?
1-800-648-1179 (Mon–Fri, 9 a.m.–8 p.m. ET).
Where do dental providers mail paper claims?
Beam Insurance Administrators, P.O. Box 75372, Cincinnati, OH 45275. Electronic claims use Payer ID BEAM1.
Where do employers send invoice payments by check?
Premium Payment — Dept CH 19072, Palatine, IL 60055-9072. Add the full invoice number to the memo line.
How can providers check eligibility by phone?
Call 1-800-648-1179, press 2 (Provider), then 1 for coverage breakdown/fax-back.
Related links
Disclosure: Blake Insurance Group LLC is an independent insurance agency. We are not affiliated with or endorsed by Beam Dental/Beam Benefits. Product names, logos, and brands are property of their respective owners. Licensed insurance producer (NPN 16944666).